Avail Instant Technical Help From My Latest Blog Posts

How to Find the Wireless Network Password or PIN to Connect an HP Printer?

5:15 am 6 February 2023

Did you experience hard time to connect hp printer to Wi-Fi network? There are several reason exist some of them may be of your printer might be in a sleep mode, unstable network connection or an irrelevant printer setup or any hardware issue. Whatever might be the culprit, we are here to solve your problem and help you connect with your printer with ease.

In the course of the journey, you might need to find the wireless network password or PIN to connect an HP printer. In this article, we will discuss the every available option that describes getting the Wi-Fi PIN to establish a seamless connection between your system and the printer.

The number of ways available to get the wireless network password or PIN to connect an HP printer:

Solution 1: steps to find the wireless network password from iOS and iPad OS

First turn on your iPad or iPhone
Then navigate to the Settings
In the following screen, choose your name from the top of the list
Next tap on the iCloud option
Then select Passwords and Keychain or the Keychain
Now click on Sync this iPhone option
Or you can choose iCloud Keychain option
Next connect your Mac to the internet
Then wait for few minutes to complete the keychain settings sync process
Now tap on the spotlight icon, from there, search and open the Keychain Access
Then under System Keychains, choose systems option
In the following screen, double tap on your network name, this will open the keychain settings option
After that check the show password checkbox
Followed by that enter you’re your Apple ID or the touch ID, if prompted
Now enter your Mac credentials, including username and password
Then click Allow

Solution 2: steps to find the wireless network password from Android

Initially, open the Wi-Fi menu from your mobile
Then click on the saved networks option
From the list of available network name choose your wireless network name
Next click share and enter the network password
Now under the QR code, you can find the Wi-Fi password

Solution 3: steps to find the wireless network password from macOS

First tap on the spotlight icon from your Mac desktop
Then search and open the Keychain Access
Now under system key chains, choose system
From the list of available network name, double-click on your wireless network name
This will open the Keychain settings
Now choose the check box next to show password text box
You might need to enter your Apple ID
Next the Apple admin username and password
And tap on the Allow option

Solution 4: steps to find the wireless network password from Windows

Initially from your windows computer, search the Wi-Fi settings and open the same
Now under the related settings, tap Change adapter options
Then from the list of available network name choose your wireless network name
Right-click on the network name and click on the status option
Then beneath the connection, choose wireless properties
Now tap on the security tab and choose Show Characters option

Solution 5: steps to find the wireless network password from the router

Initially you have to find the router product description label on the product
You can find that in the bottom of the product
You can possibly find the password under or near the SSID or Wireless Network Name
The Wireless Network Name can be named as Network Key, Network Password, or Wi-Fi Password
In case, if you couldn’t find out the password from the router label, check the documents that came with the router to find them out real quick

Troubleshooting printer reconnection with recent password change:

Once you have changed the network or your router password, it is necessary to change those credentials also.

For the printer with touchscreen control panel, click on the setup
Then network and the wireless settings menu
In the following screen, choose Wireless Setup Wizard option
You have to enter the username and password to proceed
Then follow the displayed instructions to complete
For printer without control panel, you have to press and hold the wireless button
You have to hold the button for 5 to 10 seconds, until you see the wireless light begin to blink in the printer control panel
Then within 2 minutes you have to press the WPS button the router
If you miss the chance within 2 minutes, you have to restore the default settings which you must keep in mind while setting up the network connection
Once the connection been established between the printer and the device, you can see the steady wireless light from the printer control panel
For the Tango and certain Desktop type of printers, follow the below steps
Initially, press the power and the Wi-Fi button from the printer backside for nearly 5 to 10 seconds
You have to continue pressing the Wi-Fi button until you see the blue button blinking in the printer
Then within 2 minutes you have to press the WPS button the router
Once the blue light stop flashing, you can confirm that there is a seamless network connection established between the devices

You may need to restart you devices or print a wireless report to find the issue that hinder the connection establishment.

Read more:

find wireless network password

How to do First-Time Setup for HP Tango Printers?

11:43 am 5 February 2023

Are you one of the users struggling for HP Tango printer setup for the first time? Fret not, we got your back with this article. In this article, we will cover end-to-end setup installation steps and guidelines in a user-friendly manner for you to follow easily. Ready to learn more, read along with us.

General instruction before starting with the HP Tango printer setup process:

Once you got the printer box, carefully unbox it
Take the printer and keep it in an even surface
Remove the power cord and other paper that came along the printer box secured for future use
Keep in mind to recycle the packaging materials
Check the scanner glass, paper tray, and ink cartridges for unwanted papers and remove them
Now open the input tray and adjust the paper width guide
Then take a fresh stack of paper and insert them
Now adjust the paper width guide to make them in position
Next thing is to open the ink cartridge access door
You must wait until the carriage moves and remains idle in a position

Once it becomes silent, take your ink cartridges out from the package and insert them into the printer. Make sure you are not touching any copper contact while inserting them since it may cause permanent damage to those cartridges. Push the cartridges into the slot until it gets lock into its position. Keep in mind to put the respective color in its slot. Then wait for the printer to print an alignment page.

Prepare for the wireless connection setup with your Hp tango printer:

Initially make sure that your printer and the computer/mobile device is connected to the same local network.
Make sure that the internet connection is seamless
Then check that your computer and router are active and not in an idle state
Your printer must be set with adequate ink and paper loaded into it
Make sure to place your computer or any device close to the router and not farer than 6 feet

Hp tango printer network connection setup:

There are number of methods available for the HP Tango to establish a wireless connection with your device. We will explain some of the few that could help you with your situation.

Option 1: Establish a wireless connection with Wi-Fi Direct

When you don’t have local Wi-Fi network available, you can opt for Wi-Fi Direct.

Initially you have to get the Wi-Fi Direct printer name,
- For printer with control panel, tap on the Wi-Fi Direct icon
- This will help you view the Wi-Fi Direct name and password
- Then from the Reports, choose to print a Network Summary or Network Configuration page
- Note down the name and password from the Wi-Fi Direct session
For printer with buttons, press and hold the information button
- Then hold the Wi-Fi Direct button for few seconds
- Next press and hold the Information along with the Wi-Fi Direct button
- Press and hold the resume button of the printer that will print the required report
Now from the windows search for Printers and Scanners option
Then tap on the Add a printer or scanner option
Now chooseShow Wi-Fi Direct printers
Then choose the printer name that start with Direct in front of its name
Next tap on the Add Device option and note down the PIN that displayed on the printer control panel
Then you must enter the PIN within 90 seconds followed by clicking the Next button
Now choose your printer name with Direct in front of its name
Once done, choose a document to print, click file and choose print

Option 2: Establish a wireless connection with HP Smart app on windows

Initially turn on your printer
Then from your computer, navigate to the HP official site and download the HP Smart app in your system
From your printer, tap on the wireless button for few seconds and you can see the flashing blue light from the printer
Then from your computer, open the HP Smart app and click on the plus sign
From the list of available devices, choose your printer name and click continue
In the following prompt, enter the Wi-Fi password and click continue
Once the connection has established, click continue
Simply follow the online instruction displayed on the screen to complete the connection establishment process
You can confirm the Wi-Fi establishment between your system and the network with the conversion of solid blue light from the blinking one

Option 3: Establish a wireless connection with HP Smart app on Android

Initially from your Android device, turn on your Bluetooth feature
Then from the playstore or eth HP official site, download and install the HP Smart app
Now from your printer press and hold the wireless button for few seconds
Then navigate to your Android device and open the HP Smart app
Now click the plus sign on the app and tap on the Add printer option
From the list of available printer name, chose your printer name along with the model number
In the following screen, you will be prompted to enter the WEP or WPA key which is the network password
Once the printer has established the connection with the printer and the system, follow the instruction to complete the setup process
You can confirm the Wi-Fi establishment between your system and the network with the conversion of solid blue light from the blinking one.

Read more:

tango printer setup

Why My HP Printer Not Printing Black Ink?

2:27 am 4 February 2023

Many of the HP printer user experiencing black or color ink printing issues from little to no ink on the printed paper. In such case we have to explore the reason for the issue to eliminate the hp printer not printing black issue now and in the future too. Follow the below description for a detailed insight on the reason along with the easy to follow instructions.

Common reasons for not printing black ink

Ink cartridge issues
Print head malfunctions
Corrupted Hp printer driver
Insufficient ink levels
Irrelevant paper settings

Troubleshooting HP printer not printing black

Always use genuine HP ink cartridges

Make sure that you are having enough ink in the cartridges

From the printer control panel tap on the minus icon next to the setup icon
Then use the navigation button to choose tools and click Ok
In the following tap on the Estimated ink levels and click ok

Based on the result you have to replace or repair your ink catridges.

Identify the damaged ink cartridges

To identify the damaged ink cartridge you have to print the print head test page. Then analyze the quality of the print. From that you can identify the damaged ink cartridges.

Replace the empty or the damaged ink cartridges

If you find that your cartridges are damaged follow the below steps to remove them

Initially load your printer with enough paper
Then open the cartridge door
Wait for your printer to become silent
Remove the cartridges without touching the copper contacts and ink nozzles to prevent any damages
Next take the print heads out of the plastic tape
Without touching the copper contacts snap them in the respective ink slots

Try cleaning the print head

Cleaning the print head can help you resolve the clogged print head issue. For that follow the below steps:

Initially load sufficient paper in your printer paper tray
Then from the lower-left corner of the printer control panel, tap on the minus button next to the setup icon
Use the navigation button to choose Tools and click Ok
Then from the following select Clean Print head option and click Ok
Check the Printheads test page
Follow second-level cleaning guidelines if the quality is unacceptable

If none of the above steps help solve the not printing in black issue, it’s time for your HP printer to given for service.

Read more:

printer not printing black

How to do HP Printer Wireless Setup with HP Smart?

4:23 am 3 February 2023

Looking for an app to proceed for how to connect hp printer to wifi network, you will need to know about this HP Smart app. Further, this app allows to print, scan and share file from anywhere at any time. Read along to know about many cool feature of this app with simple and effective instructions with us.

Benefits of having HP smart app:

Copy, print, fax and scan files from anywhere with HP smart app
Print and manage with any network connection
One-touch shortcuts improves productivity
Creating high quality scans will never be a problem anymore
Seamless HP printer setup process

HP Smart Printer Setup

Installing HP smart app in the device you are going to print from lets you print, scan and fax from anywhere.

General requirements for the HP smart app:

Initially make sure that your HP Printer supports HP Smart app
Then check whether your device is connected to an active internet connection
That device and the printer must be connected to a same network either over a USB or the network method
The compatibility of the HP Smart app depends on the OS version
If it is Windows the OS must be Windows 11 version 21H2 and later
If it is Windows OS must be Windows 11 version 21H2 and later
If it is macOS the OS must be 10.14 and later

Steps to install the HP Smart app:

First download the HP Smart app in your device from the official HP printer site
Next create an HP account to access every printer function
Then sign in to that HP account
You may or may not be asked to sign in to your Microsoft account
You can sign in or skip it for later

Wireless network connection preparation guidelines:

Initially place your device closer to your Wi-Fi router
Then turn on the Wi-Fi settings on your phone or the computer that you are trying to make the connection
Make sure no Ethernet cable is connected to your computer
Then update your computer and make sure you are not missing any crucial updates
Next turn on the Bluetooth facility for your HP Smart app to detect your printer
Now turn on the location in your mobile or the system for your system to detect the printer during printer Setup
You may receive several printer names make sure not to choose the printer name containing DIRECT in front of it

Steps to access HP smart app:

Initially open the HP Smart app
Wait for the app to detect the HP Printer to continue with the HP Printer Setup
Next click on the plus symbol or the Add Printer option to add your printer to the application
Depends on the connection type, choose between USB, wireless or network
If you couldn’t find your printer, then you can restore the Wi-Fi setup mode
- For that, navigate to your printer
- Click on the setup icon
- Choose Network setup and select the Restore Network Settings
- Wait for 2 hours and open the app to continue with the HP Smart Printer Setup
- Now simply follow the displayed online instructions to complete the Printer Setup.

Setting HP smart app:

Initially tap on the star menu to create a HP Smart app shortcut
In the following list choose HP Smart app
Now right-click on the app to choose between Pin to Start and Pin to taskbar
To create shortcut, click on the HP Smart app icon and drag it to the desktop

HP Smart features

Diagnose and fix:

Utilize the troubleshooting tool present in the HP Smart app to troubleshoot any HP Printer Setup issues.

Manage printer:

Choose the picture that you want to adjust the preferences
Next choose the printer status to continue

To make your printer more secure:

Initially check whether that your device and the printer are connected to a secured Wi-Fi connection
Don’t connect your printer to any vulnerable public connection
Always use a strong password to your network
Also make sure to change them frequently
Make a unique name for your printer as it may difficult to identify your printer in a list of printers
You can limit access to unwanted application
Always make a check and limit access to apps like HP ePrint and Print Anywhere

To copy:

From the home screen, tap on the copy tile
The camera of the device can be used to take a photo
Now choose the size and number of copies
You can also choose the color or black print option

To Fax:

HP Smart allows to fax your documents securely forward to the fax machine or the fax supporting printer

To scan:

Initially choose to print from the feeder or the scanner glass
Now capture the document from your device
Then use any editing tool to make any adjustment
Then you can choose to save, print or share based on your preference

To print:

Utilize the Wi-Fi or mobile network of your mobile to print the files from anywhere.
From the home screen, choose the print job
Now choose the print item
Edit the item if need with the photo editing tools
You can also adjust the print job settings to continue with the print job

Read more:

connect printer to wifi

How to Settle HP Printer Keeps Saying Out of Paper Error?

3:38 am 2 February 2023

Are you one of the victims of HP printer saying HP printer says out of paper error but while checking it has enough paper stacked in it? Then this article is for you.

Literally, there is paper inside the printer but you are getting notified for the false error attention message of there is not enough paper in the printer. This false error with HP printer may arise of many reasons like Printer hardware issue, improper/outdated Printer software, paper tray malfunctions, and irrelevant print setting with your HP Printer.

Whatever may be the issue, we got you covered in this article with sufficient troubleshooting guidelines along with the reasons to prevent the same for happening again in the future.

Possible reason for your HP Printer to experience false out of paper error:

You may not have properly installed your printer driver
Or you have installed an outdated HP printer driver or the firmware
The printer spooler might be causing such ruckus
There might be compatibility issue with your printer
Your printing job might stuck in the path
The paper you have loaded might be of irrelevant with the printer settings
Or you might have loaded the used and folded paper
Sometimes the low quality paper can also cause this type of issue
Paper rollers with debris build up causing friction can also be the cause
Network connection issue between your printer and the computer

Troubleshoot HP printer out of paper issue:

Step 1: Initially reset your HP printer

Disconnect the power cord from your printer while it is still turned on
Similarly plug out the power cord from the wall outlet
Then kindly wait for 15 to 20 seconds
After that plug back the power cord to the printer as well as the computer
Now turn on your printer
Try printing your document
If the issue persists move to the next solution

Step 2: Then clean the paper rollers

As the dirty paper picker and roller can also cause this issue, clean them
First turn off your printer
Then remove any stacked paper in the paper tray
Now open the cartridge access door and look for the paper roller
It might be in black or grey based on your printer model
Use a lint-free, soft cotton cloth that is damped in distilled water to clean the roller
Once cleaned, wait for the roller to get dry
Then close the printer access door and turn on the printer
Wait for the printer to get start and remain idle
Then you can send your print job for printing
If the issue persists move to the next solution

Always printing a self-test report can help you understand the printer’s condition. While cleaning, pay close attention to the paper roller, if it is damaged try changing it with a new ones. Prefer the original part of HP printers to be away from such attacks.

Step 3: Next, check the paper before loading them into the printer

Keep in mind you should over stack the paper in your printer
Always use the paper guide to load your paper
Stack fresh, clean and tidy paper
Make sure the corners are not rolled and the papers are dirty
Tap the stack of paper on a plain surface and fan them out before loading them
Then gently push the paper inside the printer until it fixes
Also never mix the paper brand while loading them
Use one type of paper at a time don’t mix type of papers

Step 4: Now, make sure to set the relevant print settings

Navigate to the document that causes the issue
Then click on the File and choose Print
In the following Print pop-up screen, choose your printer name
Then tap on the Properties option
In the following Properties screen, select Paper/Quality tab
Navigate to the media option and select the paper type that matches with your print job
Next choose the Advanced tab and click on the Paper/Output drop-down
In the following drop-down list, select the paper size that go in hand with your settings
Click ok
Simply follow the instruction and give access or accept the settings in the following screens
Now again try printing the document that you intends to print before
If it gets printed without any issue then the issue has resolved

If the document doesn’t get printed, try with other solution or give your printer for a service to identify what is lurking beneath your printer. If the document prints plain then you can assure that the issue is with paper.

Step 5: Try printing a self-test report

From your printer print the self-test report
If it print without any issue then try sending the print job from your computer to the printer
If it prints then the problem get resolved
If the self-test report doesn’t print as expected then you have to check your printer hardware and paper issue
If the self-test report prints but the print job doesn’t get initiated then you have to check the printer driver and print settings

Step 6: Advice to give the product for a service

After performing all the mentioned steps, if you are still experiencing the print issues, it’s better to consider a complete printer service. If you are in the warranty period you can claim that for repair and replacement process.

Read more:

out of paper error

How to Utilize HP Smart App to Fix Common Printing Issues?

7:15 am 1 February 2023

Thinking of a single application that could solve all your HP Printer issues on mac from a tap or a few? Then you need to download HP Smart app for mac which is the solution that you are looking at. Installing the application assist you to set up the printer connection. In case if you want to install all the drivers, it can help you with the seamless installation process.

The application can solve most of your printing issues such as

Print spooler error
Printer network connectivity issue
Driver updates availability check
Find the reason for your printer is not getting connected to your system
Clear the print job that stuck in your printer
Resolve every print queue issue
Port mismatch with your printer and system
HP Printer offline issue

General requirements to have HP Smart app in your Mac system:

Initially you must have an HP printer that support the HP Smart app
Then a device that may be a computer or your hand-help device connected to a network
Next thing is to have a seamless network connection between the printer and the computer
The mobile or computer OS to have configuration of
- Apple iOS 14 and later
- macOS 10.14 and later

How to download and install HP Smart app on our Mac system?

The following instruction goes in hand with printer connected in wireless network. Before starting with the download and install setup, place your computer and printer close with each other not farer that 6 feet away.

First turn on the Wi-Fi on your computer
Make sure your printer and computer connected on the same local network
Then if your computer is using Ethernet connection, temporarily remove the USB cable and prefer connecting with the Wi-Fi network
Also enable Bluetooth in your computer for your HP Smart app to find and establish a connection with your printer
Then from your Mac system navigate to the browser of your choice
And enter HP Smart for Mac App Store, on instruction to prompt into the Microsoft account, don’t give access and continue
In case if you are setting up the HP Smart account for the first time, you have to create and sign in to that new account
Signing in to the HP smart account gives you access over all the available printer features
Then click on the plus sign to add your printer and simply follow the instruction to complete the setup
In case if you don’t find your printer on the Wi-Fi setup process, you have to restart your printer, reopen the HP Smart app and try reconnecting your Mac system with your printer

Diagnose and Fix of the HP Smart app:

The HP Smart app has an in-built troubleshooting feature that helps solve most of the common printing issues created with your HP printer. To utilize HP Smart app, you must have a macOS 10.14 and later.

Follow the below instruction to locate and make use of diagnose and fix feature of the HP Smart app.

Initially open the HP Smart app
Then tap on your printer name
Now from the top menu bar, choose Printers
Then from the following drop-down list choose Diagnose & Fix option
Next click on the Start button
Make sure not to close the HP Smart app while it is still running
You can simply follow the instruction to rule out any printing issue exist with your HP printer
If you still experiencing the same issue, kindly contact the HP Customer support executives for a quick and professional support

Steps to install HP Smart app on MacBook Pro?

Initially turn on your Mac OS system
Then navigate to a browser of your choice
And enter HP official site to download HP smart app for mac
In the following page, enter your printer model number
From the list of printer, choose your printer model number
Then tap on the Next button
In the consecutive page, click on the Install HP Smart app button
The screen will navigate to the App Store
There click on the download button at the top-right corner
Once the installation got complete, click on the open button
In the upcoming welcome screen, click on the continue button
Click yes or no as a way to send data to HP or not

Make sure that you have connected your Mac system and the printer in a same local network as the HP Smart app is able to discover the printer connected to the same network alone. The setup mode remains active for two hours if you are setting up the whole connection for the first time. If it is over two hours, you have to perform factory reset.

Steps to reset your HP printer:

First navigate to your printer display
Then swipe down to choose the control panel display
Tap on the gear icon and click on the Network Setup
Now choose Restore Network settings option
On the following prompt choose yes
In case of printers without a touch screen, press the cancel button to make your printer ready
Then press and hold the wireless and cancel button for few seconds

In case of LaserJet printers, press and hold the wireless button until you see the blinking of the attention lights.

Read more:

printer fixing tool

How to Use HP Print and Scan Doctor App to Fix Printer?

5:54 am 23 January 2023

Are you looking for a troubleshooting app for your HP printer? Then HP Print and Scan Doctor App must be a great option for all your requirements. A free tool available for Windows OS that helps resolves most of your printing problems. In this blog we will dive deep into the aspects and features of the HP Print and Scan Doctor App in detail.

HP Print and Scan Doctor (Windows)

In this section, we will look into the steps/procedure for HP Print and Scan Doctor to solve all those common printing and scanning problem that exist in your HP Printer. This can solve issues such as printer offline, corrupted printer driver; scan error, print job stuck in printer, and wireless/wired connectivity error.

Download and install HP Print and Scan Doctor

Initially you have to download the HP Print and Scan Doctor in your computer that is connected to your printer. Now turn on your printer and make sure it is having enough ink and paper in it. Now navigate to the HP official site and download HP Print and Scan Doctor app. Then Follow the instruction to complete the installation process.

Start with the application

Once installed, open the application. From the welcome screen, tap on the start button to locate your printer. In the upcoming screen, click on either the fix printing or fix scanning button.

Things you should know to review the result

While using HP Print and Scan Doctor, you must know some of the signs and reviews. Below are the result to know about the working and the result of the app.

A cross mark indicates an issue. You must follow the following instruction to solve the issue
An exclamatory sign shows that there is some attention required with any case, but you have skipped it without acknowledgement
A spanner indicates there is an issue found but it is automatically resolved with HP Print and Scan Doctor
A green tick mark represents everything is fine and your printer has passed the test

Troubleshooting HP Printer issues with HP Print and Scan Doctor

How to reset HP Printer?

Initially click the Printer
Then in the following page tap on the Reset option
This will reset your printer’s hardware or memory

How to open the HP printer’s web settings?

Initially click the Printer
Then in the following page tap on the Open Printer Web Pageoption
This will help you access the Embedded Web Server to see the printer settings

How to check HP Instant Ink account status, ePrint along with printer app status?

Initially click the Printer
Then in the following page tap on the Web Servicesoption
This will help you view ePrint cloud printing account information
You can also check Instant Ink registration status
Then click Print ePrint Instruction Page to get your printer claim code

How to get your HP printer hardware and software information?

Initially click the Printer
Then in the following page tap on the Advanced Printer Data option
This will help you view locate the serial number
You can also check firmware version, software info, warranty status
And along with that you can find the information about the HP Printer’s print head

How to check the ink and toner cartridge levels along with its information?

Initially click the Printer
Then in the following page tap on the Supply Levels option
This will help you find numbers of toner and ink cartridges
You can also check the warranty status and installation status

How align the print heads and clean the print heads of your HP printer?

Initially click the Printer
Then in the following page tap on the Printer Services option
This will automatically clean your Printheads and followed by the Printheads alignment process

How to find and access the router settings?

Initially click the Network option
Then in the following page tap on the Open Router Web Page option
This will help you view your internet name and password
You can also change the network credentials in this page

How to troubleshoot and fix firewall-related issues?

Initially click the Network option
Then in the following page tap on the Troubleshooting Firewalls option
Now follow the upcoming guidelines or instructions to solve the firewall issues that you are experiencing with your HP printer

How to check and find the network information along with its status?

Initially click the Network option
Then in the following page tap on the Show Advanced Info option
This will help you print an information review the IP address, Internet status, signal strength, and security types
If there is a list of network signal available, you can click on the Show Wireless Info option, to view the network key

How to print an information report?

Initially click the Printer
Then in the following page tap on the Printer Services option
This will help you print an information report
Always keep in mind you should load your printer with enough ink and paper to start the printing process
If there is no enough paper the printer couldn’t print the information report

HP Print and Scan Doctor (Mac)

As for now the HP Print and Scan Doctor for Mac OS is not built and not available.

We hope this blog has been really helpful for you throughout your tough situation handling the print and scan issues with our HP printer.

Read more:

printer fixing tool

How to Fix HP Printer Incomplete Setup Error?

4:52 am 9 January 2023

Most of the HP users have came across this HP printer incomplete setup error even when you have completed the HP printer setup. If you are also one among them undergoing this error, this article is for you. We will curate a detailed list of troubleshooting tips for you to overcome this issue with ease. Read along to know more.

Start off with finding the error type

Based on the displayed error code in the printer control panel, the error varies. For example, UA_200_OWSVD00001 conveys the HP printer registration error error, UU_400_EB000U0004 or OW_500_OWSID00001 conveys the HP printer incomplete setup error. If you receive the incomplete error message, you have to complete the setup in case of registration issue, continue with the troubleshooting.

Then try resetting the printer

If it is a minor connection or the hardware issue, resetting the printer can help you resolve the HP printer registration error issue

To perform this, turn off your HP Printer
Then remove the power cord from the computer
Remove the power cord from the wall outlet too.
Wait for a minute or two
Now reconnect the power cord directly to the wall outlet

Keep in mind HP advises to connect your printer directly to the wall outlet. Connecting the printer through surge protector can cause power fluctuation and improper supply which can hinder the normal printer working process.

Now, check your printer status with HP smart

Wait for the printer to complete the reset process
After that open the HP smart in your device
Now check the status of your printer
If you see ready to print option displayed with a green tick then your printer is ready to print
If it prompts to complete the printer setup, go ahead and complete the setup process
On the other hand, if you see the error you need to continue with the troubleshooting process

Reset the printer factory settings

You can reset the printer factory setting by signing in to the HP Smart website account. Follow the below steps for the sign in process.

From your computer or the mobile device, navigate to hpsmart.com.
Analyze the information displayed on the dashboard display
If you don’t find your printer name in the list,you have to complete the printer reset process
In case if you find the standard dashboard, you can move on to the next troubleshooting step

Steps to reset your HP printer to its default factory settings

Before starting with the resetting the printer settings will completely get erased which cant be reversed at any cost. We will comprise the resetting process based on printer with and without touchscreen panel.

For printers with touchscreen, click on the setup icon
Then in the following screen, choose Printer Maintenance option
From the upcoming screen, select Restore and choose Restore Factory Default option
If you see a confirmation message in the control panel, click continue option
Wait for the printer to complete the reset process and continue with the upcoming process
For printers without touchscreen panel, you have to access the printer settings from the Embedded Web Server (EWS)
Open your HP Smart app and navigate to the printer settings
In the upcoming screen,select the Advanced Settings option and choose tools option
This will open the EWS page
If this doesn’t open the EWS, you can print a Network Configuration or Printer Information page
Press the information button on your printer control panel to print the Network Configuration page
Note down the IP address and enter it in the browser of your choice
This will open up the EWS page of your printer
From the EWS page, navigate to the settings tab and choose Restore Defaults or Services option
In the following page choose Restore Factory Defaults and tap on the Restore Factory Defaults button

Wait for the printer to complete the rest process and continue with the troubleshooting process.

Follow the guidelines to setup the printer online

Initially, download and install the HP Smart app from the HP official site
Then open the application to choose, skip for now if the home screen of the application asks to add printer
To access the HP Smart features, you can hit on the sign-in button
Simply follow the on screen guidelines to find the verification code if any prompt ask you for it
Then you can click on the set up a new printer option if you need to connect with the new or existing system

Now if you have a printer without the touchscreen control panel, you can click on the info button. In case of touchscreen control panel, you can click on the check mark button.If you still face any difficulties with the printer setup process, you can restart your HP smart app. Once restarted, you can the printer fresh in the application. And continue to finish the printer setup process. This will efficiently help you fix the two of the issue that we have discussed in the blog called the HP printer incomplete setup error and the HP printer registration error.

End it with service

If none of the above steps have helped you with solving the issue, it is time for your printer to have some professional service which can be offered by HP. On having warranty and guarantee that is within the stipulated period can help you with this process.

While configuring many of us may undergo a lot of confusions as a first time HP printer user or the person with little to no technical knowledge. It is ok to have errors and there are a lot help found to help you out of the mess. And our blog is one among them assisting you to over come the incomplete setup error.

Read more:

incomplete setup error

Why Does My HP Printer Always Says Alignment Failed?

11:59 pm 2 January 2023

Are you one of them trying to print from HP printer and receive the HP Printer alignment failed message? Then this blog is for you. A printer may reflect the alignment error because of many a reason but mostly ink cartridges are the one to blame.

The ink cartridges may not be of genuine version or it may not insert properly or the ink may be leaking from them or the ink nozzle may be broken or the copper contacts are moved from its place causing a poor electrical connection resulting in the printing issues with the HP printer.

Whatever may be the reason, we will curate a detailed list of the possible reason along with the troubleshooting ideas that would help you get over the HP printer alignment unsuccessful attempts.

Initially reset the printer

In case if your printer is suffering from minor connection, jerk, or any printer failure, performing a reset function can help it overcome them without much hassle.

With the printer still turned on, pull out the power cord from the printer
Then also make sure to remove the power plug from the wall outlet
Now wait for a minute or two
Then again reconnect the power cord to the printer and the power outlet
In case if you have a battery printer, simply remove, and replace it once to complete the rest the process

Try performing an alignment process

In case if you are inserting the new ink cartridges or replacing the damaged with new cartridges, you must perform the alignment process for an improved print quality.

Initially load the clean white paper in your printer
Then use the paper width guide to adjust the paper position inside the paper tray
For printer with touchscreen, navigate to tools and select Align cartridges or Print an Alignment Page option
In case of HP Utility app for Mac user, choose the option that align the print heads and the cartridges
For HP Printer Assistant in the Windows, choose Maintain Your Printer option and choose align print head option that would help you clear the alignment unsuccessful issue.

Then check the ink levels of your HP printer ink cartridges

Sometimes the low ink supply or any issues with ink flow may be the whole reason behind the HP printer alignment unsuccessful issue. Make sure to check the ink levels and the working condition before taking any decision. The low ink level can cause a poor print quality.

For the printer with control panel display, look for the ink drop symbol, ink levels or the cartridge icon
In case having the HP smart app, open it
Then from the home screen of the app, check the estimated ink levels display
In case of HP printer software and click on the Supplies or Ink Levels option
For the ink tank printers, you can check the ink level by checking the line on the tanks
The printers such as Ink Tank, Smart Tank, DeskJet GT printers will display low ink message if they ran out of ink
If it is not refillable you have to replace them or you can refill enough ink to them
Make sure to use HP genuine products from its online store

Now clean the HP printer ink cartridges clean and clear

When you see unwanted lines, streaks, and smudges with color leaks, you have to clean your HP printer print heads. You can use a cleaning software or print head and cartridge cleaning tool to perform the cleaning service.

For printers with touchscreen navigate to settings
Then choose setup and find an option for cleaning the cartridges and the print heads
If you have HP Smart app, open the application Choose your printer name
Then select Print Quality Tools and select the print head or cartridge cleaning option
In case of HP Printer Assistant in Windows, tap on the Maintain Your Printer option
In the following choose the option to clean your print heads or cartridges
In case of HP Utility in Mac, tap on the clean the print heads or cartridges option
Once done with cleaning, print a page to check the print quality
If the quality is not acceptable you might need to perform those steps again
Based on the print quality, you have to perform the cleaning until the quality become satisfied

If possible, replace the damaged with the brand new ink cartridges

Check the printed alignment page. If it contains a lot of defects, missing color, and twists, it conveys that your printer’s sensor inside the printer were damaged. This also conveys that your print heads and the cartridges are damaged. Always make sure to replace your print heads with genuine products from HP store. Using the third-rated products can cause irreversible damage to your printer.

Finally, it’s time for a service to your printer:

If you have tried every mentioned step to troubleshoot the HP Printer alignment failed issue and still facing the same then it is time to contact the HP customer support for a quick service to find what is really going on with your printer. In case if you have the guarantee and warranty take them with you to claim them.

The proper alignment is necessary for any printer’s proper printing function. Once the misalignment shows in your printer your output quality begins to fade. So it is always to keep a check on your paper and the ink cartridges.

To prevent this type of Printer alignment failed issues, perform a regular inspection, and make sure to use genuine products of HP printer. We hope this blog has really been a eye opener towards the alignment unsuccessful issue.

Read more:

alignment error

How to Easily Settle Printer Attention Required Issue?

10:44 am 31 December 2022

Your HP Printer worked fine until one day; you received an error message of HP printer attention required windows 10. This issue may arise due to many a reason like outdated driver or the printer software or the network connection issue.

Sometimes, the hardware may also become the culprit for this kind of issue. So check if all the panel doors are closed properly. Also check if the printer is loaded with enough paper and ink in it. Next thing is to check if the cables are connected firm with the printer, system and the power outlet.

If you still deal with the attention required error then you will need some troubleshooting assistance that will be provided in this blog. Read along to know more about the reason and troubleshooting ideas to alleviate the error.

HP Print and Scan Doctor (PSDR):

Initially, we will try to resolve this issue with HP Print and Scan Doctor (PSDR), an automated tool that helps with diagnose and resolving printing and scanning issue. This tool will also assist you with checking the network connectivity issue especially clears the printer offline issue.

First download the HP print and scan doctor application from the HP official site
Then run the downloaded .exe file of the HP Print and Scan Doctor application
Now open the application
Then click start and select your printer name from the application
If you don’t see your printer name from the list, turn off and on your printer
Then give a retry
If HP Print and Scan Doctor prompts you to make your printer the default one, make it as a default one
If there is a prompt displaying to make necessary printer updates then update them all
On having any connection issue, the app will instruct you to solve that issue with accurate guidelines.

Set a manual IP address

Before starting with setting up the static IP address, make sure your printer is online. Navigate to your HP Printer and tap on the settings button. Use the navigation buttons to choose the Network setup that appears in the LED window. Now press the right navigation button to choose the Print Network Settings and click Ok. The Print settings will contain the information include Subnet mask, IP address, and the Default Gateway that is the router’s network address.

Now open a web browser of your choices
Then enter the IP address of your printer that you have noted before
Next click enter
This will display your printer control panel
Choose the networking tab and under the connections tab choose wired option
Next under the IP Address Configuration choose Manual IP option
In the following session, enter the IP address, default gateway and subnet mask of your printer
Finally click Apply option

Once done with above steps, you might need to restart your devices to check if the printer attention required has solved or not.

Note: Find the IP address of HP printer

Run the troubleshooter present in the printer

First press the win and I key on your system keyboard
This will navigate to the printer Update & Security option
From the upcoming menu choose Troubleshoot option
In the following choose printer and tap on Run the troubleshooter option
Now simply follow the displayed instruction to get out of the attention required

Update your HP printer driver to the latest one

Updating the printer with the latest update can help you solve many issues that exist with your system and the printer like, network connection, bugs, and also fortify your printer with the latest features.

Initially restart your computer
This will help you list any missing updates in the list
Then press the win key and search for updates in the search bar
This will start the updation process automatically
You can manually click the Download button to start the same

The printer driver updation process can also takes place with Device Manager

Initially press the win key
Now look for the Device Manager
Then from the list of available devices, choose your printer name
Next right-click on the printer name and select the Update Driver option
Now choose Search automatically for updated driver software
Then simply follow the online instruction to complete the software updation process
Once completed, restart your computer to see if the attention required has resolved or not

Restart the spooler service on your HP printer

Apart from print job stuck on printer, restarting the spooler can solve many of the common printing problems.

Initially open the start menu
Enter services in the search bar
In the following choose services option
Now in the following page choose Print Spooler option
Then right-click on the print spooler and click stop
Just wait for few seconds for the printer to stop
After that right click on the print spooler option to restart the service

Restarting the print spooler from the task manager – alternate option

Open the windows task manager by pressing the ctrl+shift+esc buttons
Now choose the service tab and select spooler from the list
After that check the status, if you see the status is running, you have to right click on it and choose restart option
You have to right click on the spooler option to choose start and the stop option
Now restart you HP Printer and the system
Again try printing to see if the error has been resolved or not.

Read more:

attention required notification

How to Fix Service Error 79 on HP Printers?

4:23 am 30 December 2022

Are you one of the users, experiencing Service Error 79 on HP Printers? Then this blog is the one-stop solution for all your end-to-end HP printer 79 service error. This type of error can happen for many a reason also has a great impact with your day-to-day printing job. We will list all those possible reason for the same error along with troubleshooting guidelines to help you out of the situation.

Possible reasons for this service error 79:

Firmware issue
HP printer hardware issue
Hp printer outdated software issue
Network connection issue
Irrelevant print settings

Troubleshoot HP 79 error code

Regarding this 79 error, there are 2 types of error code you may get like 79 service error turn off then on and 79 error turn off then on. In the upcoming passage, we will give troubleshooting guidelines for both the error type for a clearer understanding.

If that is 79 error turn off then on, follow the below steps

Initially, turn off the printer and wait for atleast 30 seconds
Now again turn on the printer and wait for it to complete the initialization process
If you are using any surge protector or any connector, remove them and directly connect your system to the power outlet
Now turn on your HP printer
Check if you get the message again, if you still seeing the message you can remove the cables
And connect from the network and try power cycling your printer
Once your printer got ready, check the printer firmware
If it needs be updated to the latest version download the same
It’s better to sort out the reason than working on everything
Now make sure to delete all the stacked print job from the queue
Then send a single print job to your printer

If your printer is not updated to the latest firmware, kindly update the printer firmware. Follow the below passage to for HP printer firmware updation process.

If that is 79 service error turn off then on, follow the below steps

Initially, turn off the printer and wait for atleast 30 seconds
Now again turn on the printer and wait for it to complete the initialization process
If you are using any surge protector or any connector, remove them and directly connect your system to the power outlet
Now turn on your HP printer
Check if you get the message again, if you still seeing the message you can remove the cables
And connect from the network and try power cycling your printer
Once your printer got ready, check the printer firmware
If it needs be updated to the latest version download the same
It’s better to sort out the reason than working on everything
Now make sure to delete all the stacked print job from the queue
Then send a single print job to your printer
If you still face the same error, then you can uninstall any install DIMMS
Then again give a simple print test to start with

If your print job gets printed, then your issue has been resolved. If not there is some other issue exists with your printer you can contact the HP Printer customer support executives for a more custom-made solutions.

Updating the printer firmware

You can update the printer firmware by many means like through HP Smart app, from the HP printer website for windows or from the HP printer website for the mac. Here we will list some of the top-rated methods to update your HP printer firmware.

Updating your HP printer firmware with HP Smart app

Initially, if you don’t have a HP Smart app, you can download it from the HP official site
Then open the app to create an account followed by signing to the application
If you are setting up the HP Smart app for the first time, you must create an account
Then from the home screen of the app, you must select your printer name
Next beneath the Advanced tab, choose Advanced settings
Then choose Tools or the web services option
Now tap on the product update option and select Check now
If you see any updates available, you can download it from the HP official site

Updating your HP printer firmware from the HP website

Initially turn on your HP printer and your windows computer
Then make sure that your printer has adequate paper and ink loaded in it
Now, go to HP official website and section
There, check the firmware update availability by entering your HP printer model
Click HP Software and Driver download
Now, in the drivers list, choose the required firmware
Then click the download button next to it
In case if you don’t find any firmware, indicates that there is no firmware update available in this moment or your printer firmware is up to date
From the HP Printer Update screen, check the status of your printer
If it is not ready for network connection, then you have to temporarily connect a USB cable for to make the update process.
Once done, you can wait for 30 seconds before clicking the Refresh button to proceed
Then you can see the status become ready and choose the check box next to serial number
Finally, click update to initiate the firmware updation process

We hope this blog about HP Service Error 79 has really been useful in solving and troubleshooting most of your HP Printer issues. For more details on your HP printer problems and solutions, please contact with our technicians through live chat, as they are swift to provide personalized solution for any issues with most appropriate answers.

Read more:

HP printer is not available

service error 79

How to Restore Wi-Fi Setup Mode on HP Printers?

2:50 am 29 December 2022

Do you need to setup your printer in the wireless mode? Or make your printer accessible over HP Smart app, HP Software or the entire printer setup? You will need to restore wifi setup mode on your HP printer. Besides the restoring the Wi-Fi setup mode also assists with troubleshooting the wireless-related connectivity issues.

In this blog we will curate the end-to-end instruction on resetting the Wi-Fi Setup Mode on HP Printers. Read along to know more with us.

Solution 1: Restoring Wi-Fi setup mode on printers with touchscreen display

Initially, navigate to your printer control panel
Then tap on the setup menu
If the setup icon not available, click on the wireless icon
Now choose Network setup option
In the following select Restore Network Settings option
Next click yes on the access prompt that will be displayed on the control panel

You have to wait for a minute or two to see the wireless light to turn into blue color. Keep that in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.

Solution 2: Restoring Wi-Fi setup mode on printers without a touchscreen display for HP ink tank and ink jet display

Initially, navigate to your printer control panel
Then press on the cancel button to wake your printer and keep it on ready mode
Now press and hold the wireless and cancel button for some time
That is until you see a flash from your power button
Now, wait for a minute or two to see the wireless light to turn into blue color

Always keep in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.

Solution 3: Restoring Wi-Fi setup mode on printers without a touchscreen display

Initially, navigate to your printer control panel
Then press on the cancel button to wake your printer and keep it on ready mode
Now press and hold the wireless and cancel button for some time
That is until you see a flash from your power button
Now, wait for a minute or two to see the wireless light to turn into blue color

Always keep in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.

Restore Wi-Fi Setup Mode on some of the special HP printers

For HP Laser Neverstop Printers

Initially, navigate to your printer control panel
Then press on the cancel button to wake your printer and keep it on ready mode
Now press and hold the wireless button for some time
That is until you see that your printer restart
Now, wait for a minute or two
That is until you see the wireless light turning blue

Make sure to finish the setup within 2 hours in your HP Laser Neverstop printers or else you have to perform the restoration process.

For HP Laser and Color Laser Series Printers

Initially, navigate to your printer control panel
Then press on the menu button
Now press on the right navigation button from the printer control panel
This will navigate to the network settings
Next press ok
In the following screen, choose Wi-Fi Default
Then click ok
Now, wait for a minute or two

Make sure to finish the setup within 2 hours or else you have to perform the restoration process.

For LaserJet M109-M112 Printers

Initially, navigate to your printer control panel
Then press on the resume or the cancel button to wake your printer and keep it on ready mode
If it is not ready you can find it by the ready light is on but is dim
Now press and hold the wireless button for 20 seconds
That is until you see the attention light starts to blink on your printer control panel
Now, slowly release the wireless button

You can see the printer getting restart with the wireless light blinks in the printer control panel. Make sure to finish the setup within 2 hours in your LaserJet M109-M112 printer or else you have to perform the restoration process.

For HP Deskjet 27 Series Printers

Initially, navigate to your printer control panel
Then press on the cancel to wake your printer and keep it on ready mode
Now press and hold the wireless button and cancel button for some time
That is like 5 seconds until you see the power lights blinks
Now, wait for the blue light that is the wireless light to turn blue and to blink continuously

Make sure to finish the setup within 2 hours or else you have to perform the restoration process.

For Envy Series Printers

Initially, navigate to your printer control panel
Then press on the cancel or the resume button to wake your printer and keep it on ready mode
Now press and hold the wireless button for some time
That is until you see the power and attention lights blink
Now, wait for a minute or two

Make sure to finish the setup in the HP envy printer within 2 hours or else you have to perform the restoration process.

restore wifi setup mode printer wifi setup mode

How to Resolve HP Printer Printing Very Slowly?

7:09 am 28 December 2022

You are printing with your HP Printer and suddenly felt some sudden slow in the pace, tired every known methods and tired of everything? Then you are at the right place here with us. We will list the possible reason for the hp printer printing slow and the available solutions that could keep you away from the slow printing in the future.

Possible reasons that cause your HP printer to slow down are:

The damaged or defective ink cartridge or the toner
The stacked print queue
The printer is connected to a shared network connection
Interrupted network availability
Damaged power and USB cables
Irrelevant print settings
Paper and ink out of stock
Outdated printer driver

Troubleshooting hp printer printing slow issue:

Solutions for Mac users:

Solution 1: Check the quality of the print settings

The shortened fact is the high quality print takes a lot of time to print, as it will take more ink and time as well as. Hence use the high-quality settings only on the needed task. Other time you can use economy mode which takes less ink and saves you more time. To adjust the ink settings, follow the below steps

Initially click the spotlight shaped icon and enter preview
Now tap on the file and open option to get the document/photo open
Next click on the file and click the print option
This will open up the print job settings
Next select your printer and tap on the Show details option
Then open the Print Quality menu
Next tap on the Media & Quality option
Then from the drop-down choose Media & Quality or the Paper Type or Quality option
Now choose Normal or Draft option from the quality or print quality menu
Make the required changes and apply the changes

Solution 2: Reset your printer

Sometimes a simple reset can help you get over those technical glitches if you have any.

Initially you have to plug out the power cord while your printer is still turned on
In case of rechargeable battery printer, remove those printer
Then wait for few minutes before plugging the power cord back into the printer and the wall outlet
Finally turn on your printer.
This will reset your printer to its default print settings

Solution 3: Try turning off the quiet mode

Unfortunately, by reducing the printer sound you are reducing its speed too. So check that also while you need some speed.

Initially you have to open the printer homepage
Click on the spotlight icon
And search forPrinters & Scanners
Now choose your printer name and select Options & Supplies
From the following screen select Show Printer Web Page
In case of HP Smart app, you can select our printer
And then choose EWS or the printer home page
In the EWS page, you may asked to enter the admin password or the PIN that has been sent to your printer
Then from the Setting tab, you can select the Preferences option
Then choose Quiet mode and choose off, finally click Apply to set the changes

Solutions for Windows users:

Solution 1: Try resetting your printer

Initially you have to plug out the power cord while your printer is still turned on
In case of rechargeable battery printer, remove those printer
Then wait for few minutes before plugging the power cord back into the printer and the wall outlet
Finally turn on your printer.
This will reset your printer to its default print settings

Solution 2: Use HP Smart app instead of HP Print Driver

Initially disconnect any cables connected with your printer
Then from your windows search for Add or remove programs option
Now in the following search and choose your printer name
On finding your printer name, click on the printer and choose Uninstall
In case if you don’t find your printer name, search and find Printers & scanners
Then in the following screen select your printer and choose Remove device option
You have to click yes in the User control message
Then simply follow the displayed guidelines to successfully remove the printer software
Now navigate to the HP official site and download the HP Smart app for your device
Giving the print job through HP Smart app can noticeably improve the printing speed

Solution 3: Try to check and reinstall those ink cartridges

If you don’t have installed the ink cartridges as per the guidelines or if it is not fitted properly in the slot then it can also cause printing issue.

Initially press the power button to turn on your printer
Then open the cartridge door of your printer
Next, wait for the carriage to move and come to a rest state
Now press cartridge head for it to release from the slot
While taking them out, don’t touch the copper contacts
This can cause a permanent damage to them affecting the printing process
Besides they can also cause clogs, electrical connection failure, and ink flow issue
Check the cartridges, on seeing any pink tape is still intact, remove them
After checking the inside, reinsert the ink cartridges and close the cartridge access door

Along with these above steps follow the steps to turn off the quiet mode in your windows system.

slow printing my printer prints slow

Why My HP Printer Assistant Not Working?

4:14 am 8 October 2022

HP printer assistant is a piece of software that helps in managing HP printer driver installation with the windows system. Further the HP assistant gives assistance for users with scanning, checking ink levels, order supplies and more. Some users may sometimes experience HP Printer Assistant Not Working issues. This may occur due to any of the underlying technical glitches.

For assisting those users, in this article we will cover the end-to-end steps in providing a deeper insight on the reasons and solutions for HP Printer Assistant Not Working issue.

Troubleshooting HP Printer Assistant Not Working issue

Initially you have to make sure that the HP printer assistant is installed in your system. Find and double-click on the printer icon on your desktop. If you don’t have the shortcut, from windows search your printer model and choose your printer model. In the following screens you may find the printer assistant. If you don’t find the printer assistant, then you can download the latest version from the HP official site.

Uninstall the existing HP printer driver

Before starting with uninstallation, make sure the USB cable is disconnected from your printer and the system. Then open the control panel and select Programs and features option. Then from the following choose HP printer software. Then right-click to uninstall the program. Once done uninstalling restart the computer to proceed with the next step.

Reinstall the latest HP printer driver

Initially make sure no cable is connected with your printer. You can connect the cable when needed. Then from your system navigate to the HP printer home page. And choose software and driver downloads. In the “Let's identify your product to get started” page, enter the printer model number and click submit. Finally under the driver tab tap on the Download option.

Reconnect the printer

Tap on the printer icon to open the printer setup screen. Then click on the “connect a new printer” option. Simply follow the onscreen instruction to complete the reconnection process. Once finished try opening the HP Printer Assistant if it gets opened the problem solved if not you can try further steps.

Restart the devices connected with your printer and the printer

Restarting any electrical device can sometime help you with the problem. We advise you the same with this issue. Try to restart your router, system and printer.

Disable the antivirus

Sometimes the antivirus may assume the HP printer and its software as a threat to the system. The antivirus will in turn block all its communication with the windows. Hence, the user may try to uninstall the anti-virus or make proper adjustments to continue with the HP printer assistant.

We hope this article would help you assist in solving your existing issue and help you continue with your printing job. For more information on queries and doubts on HP Printer Assistant, please contact the HP customer support executives for professional assistance and smart solutions tailor-made for every user situation.

Frequently Asked Questions

what if my hp printer is not found or the connection fails during usb setup

how to use the hp printer functions with the windows built-in driver

how can I change the printer settings if using a built-in driver

what if the hp printer cannot connect to the network

what if my hp printer is not found or the wired network connection fails

How to Scan with an HP Printer on Windows & Mac?

4:09 am 8 October 2022

Do you want to scan any document or photo from your windows or Mac computer? Then this article is for you. We have consolidated every possible method to scan any document or photo from HP printer. Read along to know more.

Steps to scan with HP printer on windows and mac

For scanning from windows, there are three methods available. They are:

HP smart app

Initially place the document inside the scanner glass or in the ADF if you have more document to scan
Then open the HP Smart app from your computer
Click on the scan tile
Choose your printer name
In the following screen, do the needful settings
Then click the scan button at the bottom of the screen
Check the preview screen, do the needful edits and click done
Once scanned, you can choose to print, share or fax

Windows Fax and Scan software

First place the document in the printer
Then from your system, search and choose Windows Fax and Scan
In the following screen, tap on in the New scan from top-left corner
Choose your printer name and click Ok
Do the needful changes in the following settings screen
Finally click the scan button

Windows Devices and Printers software

Place the document in the scanner glass or the ADF
Then from your system, search and choose Windows Devices and Printers
In the following screen, choose your printer name
Right-click on your printer name and select start scan option
Do the needful changes in the following settings screen
Click preview
Then click scan
One scanned you can choose to print, fax or share the scanned document

HP Smart to scan your document from the HP printer in MacOS

Initially install the HP smart app in your Mac system
Make sure to setup your printer in the application
From your printer, load the required paper and document inside the scanner glass
You can use the guide rails to place the paper properly inside the printer
In case of having multiple documents, use ADF (Automatic Document Feeder)
Once you load the paper, open HP smart app
If there is multiple printer connected to the application, choose your printer name
Then click the scan tile from the bottom of the screen
In the following screen, adjust the settings as per your desire
Now click scan

You can preview the scan to add more pages or reorder the existing pages. Further, you can edit the file name and scan. In the following page do the needed editing and click Done. Again check the altered settings in the preview screen. Once scanning got finished from the Mac system to the HP printer, you can print, save, or share the scanned documents.

How to Scan with an HP Printer on Chromebooks

Frequently Asked Questions

Is There Any Other App and Tool Available for Scanning

How to Scan from the HP Printer Control Panel

How to Save a Scan as an Editable Text File

Unable to Connect My Wireless Printer or Scan Over a Network

How to Improve the Quality of Faxes on HP Printers?

6:53 am 7 October 2022

Having issues with quality of fax? There are simple steps and adjustments you can make to the settings of fax in the sending and the receiving fax machines to receive a perfect quality fax.

Simple steps to improve fax quality on HP printer

Start with cleaning the physical parts

Initially it’s better to look and eliminate any physical hindrances seen with the printer parts. For that turn off your printer and remove all the connected cords. Open the scanner lid and use lint-free, soft cloth to clean the surface. You can use a distilled water spray to wipe off any dust/debris sediment on the scanner surface.

Then go with software elements

Make sure you are using the updated and latest version of the printer driver software. Navigate to the HP official home page and tap on the HP Software and Driver Downloads where you can check and download the recent firmware updates if available.

Now adjust few technical specifications

Try reducing the fax transmission speed that can probably improve the fax quality on hp printer. For that, from the printer control panel, tap on the Basic Fax Settings followed by Advanced Fax Settings. Then choose speed and select slow.

Set auto retransmission for improved quality

Turning on the Error Correction Mode (ECM) assists in auto detection of unacceptable quality and requests another copy. To turn on ECM, from your printer control panel, tap on the Basic Fax Settings, then Advanced Fax Setting. From the following page, choose Error Correction Mode. Finally make sure the ECM is turned on.

Reset and service the printer

While your printer is still turned on, remover the power cables from the printer. Wait for a minute before turning on your printer. This process will reset your hp printer. If none of the above steps helps you improve fax quality on hp printer, you can contact hp customer support who can give appropriate advice on the ongoing issue.

Document format and design properties for high quality fax

Always look for the document format, properties and the design elements like font size, colors and brightness before starting the fax sending/receiving process to improve fax quality on hp printer.

The Standard quality for portrait layout should be 1728 pixels wide and 1100 pixels vertically for standard quality
For High quality the resolution must range from 1728 pixels wide and 2200 pixels vertically.
Make sure the fonts are in pure black on a pure white background
Always prefer sans-serif over Arial fonts. Also you can choose much softer and rounded fonts like Calibri or Verdana on a scale of 10
Keep in mind black or grey images render with high quality on comparing with the color images