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How to Use HP Print and Scan Doctor App to Fix Printer?

5:54 am 23 January 2023

Are you looking for a troubleshooting app for your HP printer? Then HP Print and Scan Doctor App must be a great option for all your requirements. A free tool available for Windows OS that helps resolves most of your printing problems. In this blog we will dive deep into the aspects and features of the HP Print and Scan Doctor App in detail.

HP Print and Scan Doctor (Windows)

In this section, we will look into the steps/procedure for HP Print and Scan Doctor to solve all those common printing and scanning problem that exist in your HP Printer. This can solve issues such as printer offline, corrupted printer driver; scan error, print job stuck in printer, and wireless/wired connectivity error.

Download and install HP Print and Scan Doctor

Initially you have to download the HP Print and Scan Doctor in your computer that is connected to your printer. Now turn on your printer and make sure it is having enough ink and paper in it. Now navigate to the HP official site and download HP Print and Scan Doctor app. Then Follow the instruction to complete the installation process.

Start with the application

Once installed, open the application. From the welcome screen, tap on the start button to locate your printer. In the upcoming screen, click on either the fix printing or fix scanning button.

Things you should know to review the result

While using HP Print and Scan Doctor, you must know some of the signs and reviews. Below are the result to know about the working and the result of the app.

A cross mark indicates an issue. You must follow the following instruction to solve the issue
An exclamatory sign shows that there is some attention required with any case, but you have skipped it without acknowledgement
A spanner indicates there is an issue found but it is automatically resolved with HP Print and Scan Doctor
A green tick mark represents everything is fine and your printer has passed the test

Troubleshooting HP Printer issues with HP Print and Scan Doctor

How to reset HP Printer?

Initially click the Printer
Then in the following page tap on the Reset option
This will reset your printer’s hardware or memory

How to open the HP printer’s web settings?

Initially click the Printer
Then in the following page tap on the Open Printer Web Pageoption
This will help you access the Embedded Web Server to see the printer settings

How to check HP Instant Ink account status, ePrint along with printer app status?

Initially click the Printer
Then in the following page tap on the Web Servicesoption
This will help you view ePrint cloud printing account information
You can also check Instant Ink registration status
Then click Print ePrint Instruction Page to get your printer claim code

How to get your HP printer hardware and software information?

Initially click the Printer
Then in the following page tap on the Advanced Printer Data option
This will help you view locate the serial number
You can also check firmware version, software info, warranty status
And along with that you can find the information about the HP Printer’s print head

How to check the ink and toner cartridge levels along with its information?

Initially click the Printer
Then in the following page tap on the Supply Levels option
This will help you find numbers of toner and ink cartridges
You can also check the warranty status and installation status

How align the print heads and clean the print heads of your HP printer?

Initially click the Printer
Then in the following page tap on the Printer Services option
This will automatically clean your Printheads and followed by the Printheads alignment process

How to find and access the router settings?

Initially click the Network option
Then in the following page tap on the Open Router Web Page option
This will help you view your internet name and password
You can also change the network credentials in this page

How to troubleshoot and fix firewall-related issues?

Initially click the Network option
Then in the following page tap on the Troubleshooting Firewalls option
Now follow the upcoming guidelines or instructions to solve the firewall issues that you are experiencing with your HP printer

How to check and find the network information along with its status?

Initially click the Network option
Then in the following page tap on the Show Advanced Info option
This will help you print an information review the IP address, Internet status, signal strength, and security types
If there is a list of network signal available, you can click on the Show Wireless Info option, to view the network key

How to print an information report?

Initially click the Printer
Then in the following page tap on the Printer Services option
This will help you print an information report
Always keep in mind you should load your printer with enough ink and paper to start the printing process
If there is no enough paper the printer couldn’t print the information report

HP Print and Scan Doctor (Mac)

As for now the HP Print and Scan Doctor for Mac OS is not built and not available.

We hope this blog has been really helpful for you throughout your tough situation handling the print and scan issues with our HP printer.

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How to Fix HP Printer Incomplete Setup Error?

4:52 am 9 January 2023

Most of the HP users have came across this HP printer incomplete setup error even when you have completed the HP printer setup. If you are also one among them undergoing this error, this article is for you. We will curate a detailed list of troubleshooting tips for you to overcome this issue with ease. Read along to know more.

Start off with finding the error type

Based on the displayed error code in the printer control panel, the error varies. For example, UA_200_OWSVD00001 conveys the HP printer registration error error, UU_400_EB000U0004 or OW_500_OWSID00001 conveys the HP printer incomplete setup error. If you receive the incomplete error message, you have to complete the setup in case of registration issue, continue with the troubleshooting.

Then try resetting the printer

If it is a minor connection or the hardware issue, resetting the printer can help you resolve the HP printer registration error issue

To perform this, turn off your HP Printer
Then remove the power cord from the computer
Remove the power cord from the wall outlet too.
Wait for a minute or two
Now reconnect the power cord directly to the wall outlet

Keep in mind HP advises to connect your printer directly to the wall outlet. Connecting the printer through surge protector can cause power fluctuation and improper supply which can hinder the normal printer working process.

Now, check your printer status with HP smart

Wait for the printer to complete the reset process
After that open the HP smart in your device
Now check the status of your printer
If you see ready to print option displayed with a green tick then your printer is ready to print
If it prompts to complete the printer setup, go ahead and complete the setup process
On the other hand, if you see the error you need to continue with the troubleshooting process

Reset the printer factory settings

You can reset the printer factory setting by signing in to the HP Smart website account. Follow the below steps for the sign in process.

From your computer or the mobile device, navigate to hpsmart.com.
Analyze the information displayed on the dashboard display
If you don’t find your printer name in the list,you have to complete the printer reset process
In case if you find the standard dashboard, you can move on to the next troubleshooting step

Steps to reset your HP printer to its default factory settings

Before starting with the resetting the printer settings will completely get erased which cant be reversed at any cost. We will comprise the resetting process based on printer with and without touchscreen panel.

For printers with touchscreen, click on the setup icon
Then in the following screen, choose Printer Maintenance option
From the upcoming screen, select Restore and choose Restore Factory Default option
If you see a confirmation message in the control panel, click continue option
Wait for the printer to complete the reset process and continue with the upcoming process
For printers without touchscreen panel, you have to access the printer settings from the Embedded Web Server (EWS)
Open your HP Smart app and navigate to the printer settings
In the upcoming screen,select the Advanced Settings option and choose tools option
This will open the EWS page
If this doesn’t open the EWS, you can print a Network Configuration or Printer Information page
Press the information button on your printer control panel to print the Network Configuration page
Note down the IP address and enter it in the browser of your choice
This will open up the EWS page of your printer
From the EWS page, navigate to the settings tab and choose Restore Defaults or Services option
In the following page choose Restore Factory Defaults and tap on the Restore Factory Defaults button

Wait for the printer to complete the rest process and continue with the troubleshooting process.

Follow the guidelines to setup the printer online

Initially, download and install the HP Smart app from the HP official site
Then open the application to choose, skip for now if the home screen of the application asks to add printer
To access the HP Smart features, you can hit on the sign-in button
Simply follow the on screen guidelines to find the verification code if any prompt ask you for it
Then you can click on the set up a new printer option if you need to connect with the new or existing system

Now if you have a printer without the touchscreen control panel, you can click on the info button. In case of touchscreen control panel, you can click on the check mark button.If you still face any difficulties with the printer setup process, you can restart your HP smart app. Once restarted, you can the printer fresh in the application. And continue to finish the printer setup process. This will efficiently help you fix the two of the issue that we have discussed in the blog called the HP printer incomplete setup error and the HP printer registration error.

End it with service

If none of the above steps have helped you with solving the issue, it is time for your printer to have some professional service which can be offered by HP. On having warranty and guarantee that is within the stipulated period can help you with this process.

While configuring many of us may undergo a lot of confusions as a first time HP printer user or the person with little to no technical knowledge. It is ok to have errors and there are a lot help found to help you out of the mess. And our blog is one among them assisting you to over come the incomplete setup error.

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Why Does My HP Printer Always Says Alignment Failed?

11:59 pm 2 January 2023

Are you one of them trying to print from HP printer and receive the HP Printer alignment failed message? Then this blog is for you. A printer may reflect the alignment error because of many a reason but mostly ink cartridges are the one to blame.

The ink cartridges may not be of genuine version or it may not insert properly or the ink may be leaking from them or the ink nozzle may be broken or the copper contacts are moved from its place causing a poor electrical connection resulting in the printing issues with the HP printer.

Whatever may be the reason, we will curate a detailed list of the possible reason along with the troubleshooting ideas that would help you get over the HP printer alignment unsuccessful attempts.

Initially reset the printer

In case if your printer is suffering from minor connection, jerk, or any printer failure, performing a reset function can help it overcome them without much hassle.

With the printer still turned on, pull out the power cord from the printer
Then also make sure to remove the power plug from the wall outlet
Now wait for a minute or two
Then again reconnect the power cord to the printer and the power outlet
In case if you have a battery printer, simply remove, and replace it once to complete the rest the process

Try performing an alignment process

In case if you are inserting the new ink cartridges or replacing the damaged with new cartridges, you must perform the alignment process for an improved print quality.

Initially load the clean white paper in your printer
Then use the paper width guide to adjust the paper position inside the paper tray
For printer with touchscreen, navigate to tools and select Align cartridges or Print an Alignment Page option
In case of HP Utility app for Mac user, choose the option that align the print heads and the cartridges
For HP Printer Assistant in the Windows, choose Maintain Your Printer option and choose align print head option that would help you clear the alignment unsuccessful issue.

Then check the ink levels of your HP printer ink cartridges

Sometimes the low ink supply or any issues with ink flow may be the whole reason behind the HP printer alignment unsuccessful issue. Make sure to check the ink levels and the working condition before taking any decision. The low ink level can cause a poor print quality.

For the printer with control panel display, look for the ink drop symbol, ink levels or the cartridge icon
In case having the HP smart app, open it
Then from the home screen of the app, check the estimated ink levels display
In case of HP printer software and click on the Supplies or Ink Levels option
For the ink tank printers, you can check the ink level by checking the line on the tanks
The printers such as Ink Tank, Smart Tank, DeskJet GT printers will display low ink message if they ran out of ink
If it is not refillable you have to replace them or you can refill enough ink to them
Make sure to use HP genuine products from its online store

Now clean the HP printer ink cartridges clean and clear

When you see unwanted lines, streaks, and smudges with color leaks, you have to clean your HP printer print heads. You can use a cleaning software or print head and cartridge cleaning tool to perform the cleaning service.

For printers with touchscreen navigate to settings
Then choose setup and find an option for cleaning the cartridges and the print heads
If you have HP Smart app, open the application Choose your printer name
Then select Print Quality Tools and select the print head or cartridge cleaning option
In case of HP Printer Assistant in Windows, tap on the Maintain Your Printer option
In the following choose the option to clean your print heads or cartridges
In case of HP Utility in Mac, tap on the clean the print heads or cartridges option
Once done with cleaning, print a page to check the print quality
If the quality is not acceptable you might need to perform those steps again
Based on the print quality, you have to perform the cleaning until the quality become satisfied

If possible, replace the damaged with the brand new ink cartridges

Check the printed alignment page. If it contains a lot of defects, missing color, and twists, it conveys that your printer’s sensor inside the printer were damaged. This also conveys that your print heads and the cartridges are damaged. Always make sure to replace your print heads with genuine products from HP store. Using the third-rated products can cause irreversible damage to your printer.

Finally, it’s time for a service to your printer:

If you have tried every mentioned step to troubleshoot the HP Printer alignment failed issue and still facing the same then it is time to contact the HP customer support for a quick service to find what is really going on with your printer. In case if you have the guarantee and warranty take them with you to claim them.

The proper alignment is necessary for any printer’s proper printing function. Once the misalignment shows in your printer your output quality begins to fade. So it is always to keep a check on your paper and the ink cartridges.

To prevent this type of Printer alignment failed issues, perform a regular inspection, and make sure to use genuine products of HP printer. We hope this blog has really been a eye opener towards the alignment unsuccessful issue.

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How to Easily Settle Printer Attention Required Issue?

10:44 am 31 December 2022

Your HP Printer worked fine until one day; you received an error message of HP printer attention required windows 10. This issue may arise due to many a reason like outdated driver or the printer software or the network connection issue.

Sometimes, the hardware may also become the culprit for this kind of issue. So check if all the panel doors are closed properly. Also check if the printer is loaded with enough paper and ink in it. Next thing is to check if the cables are connected firm with the printer, system and the power outlet.

If you still deal with the attention required error then you will need some troubleshooting assistance that will be provided in this blog. Read along to know more about the reason and troubleshooting ideas to alleviate the error.

HP Print and Scan Doctor (PSDR):

Initially, we will try to resolve this issue with HP Print and Scan Doctor (PSDR), an automated tool that helps with diagnose and resolving printing and scanning issue. This tool will also assist you with checking the network connectivity issue especially clears the printer offline issue.

First download the HP print and scan doctor application from the HP official site
Then run the downloaded .exe file of the HP Print and Scan Doctor application
Now open the application
Then click start and select your printer name from the application
If you don’t see your printer name from the list, turn off and on your printer
Then give a retry
If HP Print and Scan Doctor prompts you to make your printer the default one, make it as a default one
If there is a prompt displaying to make necessary printer updates then update them all
On having any connection issue, the app will instruct you to solve that issue with accurate guidelines.

Set a manual IP address

Before starting with setting up the static IP address, make sure your printer is online. Navigate to your HP Printer and tap on the settings button. Use the navigation buttons to choose the Network setup that appears in the LED window. Now press the right navigation button to choose the Print Network Settings and click Ok. The Print settings will contain the information include Subnet mask, IP address, and the Default Gateway that is the router’s network address.

Now open a web browser of your choices
Then enter the IP address of your printer that you have noted before
Next click enter
This will display your printer control panel
Choose the networking tab and under the connections tab choose wired option
Next under the IP Address Configuration choose Manual IP option
In the following session, enter the IP address, default gateway and subnet mask of your printer
Finally click Apply option

Once done with above steps, you might need to restart your devices to check if the printer attention required has solved or not.

Note: Find the IP address of HP printer

Run the troubleshooter present in the printer

First press the win and I key on your system keyboard
This will navigate to the printer Update & Security option
From the upcoming menu choose Troubleshoot option
In the following choose printer and tap on Run the troubleshooter option
Now simply follow the displayed instruction to get out of the attention required

Update your HP printer driver to the latest one

Updating the printer with the latest update can help you solve many issues that exist with your system and the printer like, network connection, bugs, and also fortify your printer with the latest features.

Initially restart your computer
This will help you list any missing updates in the list
Then press the win key and search for updates in the search bar
This will start the updation process automatically
You can manually click the Download button to start the same

The printer driver updation process can also takes place with Device Manager

Initially press the win key
Now look for the Device Manager
Then from the list of available devices, choose your printer name
Next right-click on the printer name and select the Update Driver option
Now choose Search automatically for updated driver software
Then simply follow the online instruction to complete the software updation process
Once completed, restart your computer to see if the attention required has resolved or not

Restart the spooler service on your HP printer

Apart from print job stuck on printer, restarting the spooler can solve many of the common printing problems.

Initially open the start menu
Enter services in the search bar
In the following choose services option
Now in the following page choose Print Spooler option
Then right-click on the print spooler and click stop
Just wait for few seconds for the printer to stop
After that right click on the print spooler option to restart the service

Restarting the print spooler from the task manager – alternate option

Open the windows task manager by pressing the ctrl+shift+esc buttons
Now choose the service tab and select spooler from the list
After that check the status, if you see the status is running, you have to right click on it and choose restart option
You have to right click on the spooler option to choose start and the stop option
Now restart you HP Printer and the system
Again try printing to see if the error has been resolved or not.

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How to Fix Service Error 79 on HP Printers?

4:23 am 30 December 2022

Are you one of the users, experiencing Service Error 79 on HP Printers? Then this blog is the one-stop solution for all your end-to-end HP printer 79 service error. This type of error can happen for many a reason also has a great impact with your day-to-day printing job. We will list all those possible reason for the same error along with troubleshooting guidelines to help you out of the situation.

Possible reasons for this service error 79:

Firmware issue
HP printer hardware issue
Hp printer outdated software issue
Network connection issue
Irrelevant print settings

Troubleshoot HP 79 error code

Regarding this 79 error, there are 2 types of error code you may get like 79 service error turn off then on and 79 error turn off then on. In the upcoming passage, we will give troubleshooting guidelines for both the error type for a clearer understanding.

If that is 79 error turn off then on, follow the below steps

Initially, turn off the printer and wait for atleast 30 seconds
Now again turn on the printer and wait for it to complete the initialization process
If you are using any surge protector or any connector, remove them and directly connect your system to the power outlet
Now turn on your HP printer
Check if you get the message again, if you still seeing the message you can remove the cables
And connect from the network and try power cycling your printer
Once your printer got ready, check the printer firmware
If it needs be updated to the latest version download the same
It’s better to sort out the reason than working on everything
Now make sure to delete all the stacked print job from the queue
Then send a single print job to your printer

If your printer is not updated to the latest firmware, kindly update the printer firmware. Follow the below passage to for HP printer firmware updation process.

If that is 79 service error turn off then on, follow the below steps

Initially, turn off the printer and wait for atleast 30 seconds
Now again turn on the printer and wait for it to complete the initialization process
If you are using any surge protector or any connector, remove them and directly connect your system to the power outlet
Now turn on your HP printer
Check if you get the message again, if you still seeing the message you can remove the cables
And connect from the network and try power cycling your printer
Once your printer got ready, check the printer firmware
If it needs be updated to the latest version download the same
It’s better to sort out the reason than working on everything
Now make sure to delete all the stacked print job from the queue
Then send a single print job to your printer
If you still face the same error, then you can uninstall any install DIMMS
Then again give a simple print test to start with

If your print job gets printed, then your issue has been resolved. If not there is some other issue exists with your printer you can contact the HP Printer customer support executives for a more custom-made solutions.

Updating the printer firmware

You can update the printer firmware by many means like through HP Smart app, from the HP printer website for windows or from the HP printer website for the mac. Here we will list some of the top-rated methods to update your HP printer firmware.

Updating your HP printer firmware with HP Smart app

Initially, if you don’t have a HP Smart app, you can download it from the HP official site
Then open the app to create an account followed by signing to the application
If you are setting up the HP Smart app for the first time, you must create an account
Then from the home screen of the app, you must select your printer name
Next beneath the Advanced tab, choose Advanced settings
Then choose Tools or the web services option
Now tap on the product update option and select Check now
If you see any updates available, you can download it from the HP official site

Updating your HP printer firmware from the HP website

Initially turn on your HP printer and your windows computer
Then make sure that your printer has adequate paper and ink loaded in it
Now, go to HP official website and section
There, check the firmware update availability by entering your HP printer model
Click HP Software and Driver download
Now, in the drivers list, choose the required firmware
Then click the download button next to it
In case if you don’t find any firmware, indicates that there is no firmware update available in this moment or your printer firmware is up to date
From the HP Printer Update screen, check the status of your printer
If it is not ready for network connection, then you have to temporarily connect a USB cable for to make the update process.
Once done, you can wait for 30 seconds before clicking the Refresh button to proceed
Then you can see the status become ready and choose the check box next to serial number
Finally, click update to initiate the firmware updation process

We hope this blog about HP Service Error 79 has really been useful in solving and troubleshooting most of your HP Printer issues. For more details on your HP printer problems and solutions, please contact with our technicians through live chat, as they are swift to provide personalized solution for any issues with most appropriate answers.

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service error 79

How to Restore Wi-Fi Setup Mode on HP Printers?

2:50 am 29 December 2022

Do you need to setup your printer in the wireless mode? Or make your printer accessible over HP Smart app, HP Software or the entire printer setup? You will need to restore wifi setup mode on your HP printer. Besides the restoring the Wi-Fi setup mode also assists with troubleshooting the wireless-related connectivity issues.

In this blog we will curate the end-to-end instruction on resetting the Wi-Fi Setup Mode on HP Printers. Read along to know more with us.

Solution 1: Restoring Wi-Fi setup mode on printers with touchscreen display

Initially, navigate to your printer control panel
Then tap on the setup menu
If the setup icon not available, click on the wireless icon
Now choose Network setup option
In the following select Restore Network Settings option
Next click yes on the access prompt that will be displayed on the control panel

You have to wait for a minute or two to see the wireless light to turn into blue color. Keep that in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.

Solution 2: Restoring Wi-Fi setup mode on printers without a touchscreen display for HP ink tank and ink jet display

Initially, navigate to your printer control panel
Then press on the cancel button to wake your printer and keep it on ready mode
Now press and hold the wireless and cancel button for some time
That is until you see a flash from your power button
Now, wait for a minute or two to see the wireless light to turn into blue color

Always keep in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.

Solution 3: Restoring Wi-Fi setup mode on printers without a touchscreen display

Initially, navigate to your printer control panel
Then press on the cancel button to wake your printer and keep it on ready mode
Now press and hold the wireless and cancel button for some time
That is until you see a flash from your power button
Now, wait for a minute or two to see the wireless light to turn into blue color

Always keep in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.

Restore Wi-Fi Setup Mode on some of the special HP printers

For HP Laser Neverstop Printers

Initially, navigate to your printer control panel
Then press on the cancel button to wake your printer and keep it on ready mode
Now press and hold the wireless button for some time
That is until you see that your printer restart
Now, wait for a minute or two
That is until you see the wireless light turning blue

Make sure to finish the setup within 2 hours in your HP Laser Neverstop printers or else you have to perform the restoration process.

For HP Laser and Color Laser Series Printers

Initially, navigate to your printer control panel
Then press on the menu button
Now press on the right navigation button from the printer control panel
This will navigate to the network settings
Next press ok
In the following screen, choose Wi-Fi Default
Then click ok
Now, wait for a minute or two

Make sure to finish the setup within 2 hours or else you have to perform the restoration process.

For LaserJet M109-M112 Printers

Initially, navigate to your printer control panel
Then press on the resume or the cancel button to wake your printer and keep it on ready mode
If it is not ready you can find it by the ready light is on but is dim
Now press and hold the wireless button for 20 seconds
That is until you see the attention light starts to blink on your printer control panel
Now, slowly release the wireless button

You can see the printer getting restart with the wireless light blinks in the printer control panel. Make sure to finish the setup within 2 hours in your LaserJet M109-M112 printer or else you have to perform the restoration process.

For HP Deskjet 27 Series Printers

Initially, navigate to your printer control panel
Then press on the cancel to wake your printer and keep it on ready mode
Now press and hold the wireless button and cancel button for some time
That is like 5 seconds until you see the power lights blinks
Now, wait for the blue light that is the wireless light to turn blue and to blink continuously

Make sure to finish the setup within 2 hours or else you have to perform the restoration process.

For Envy Series Printers

Initially, navigate to your printer control panel
Then press on the cancel or the resume button to wake your printer and keep it on ready mode
Now press and hold the wireless button for some time
That is until you see the power and attention lights blink
Now, wait for a minute or two

Make sure to finish the setup in the HP envy printer within 2 hours or else you have to perform the restoration process.

restore wifi setup mode printer wifi setup mode

How to Resolve HP Printer Printing Very Slowly?

7:09 am 28 December 2022

You are printing with your HP Printer and suddenly felt some sudden slow in the pace, tired every known methods and tired of everything? Then you are at the right place here with us. We will list the possible reason for the hp printer printing slow and the available solutions that could keep you away from the slow printing in the future.

Possible reasons that cause your HP printer to slow down are:

The damaged or defective ink cartridge or the toner
The stacked print queue
The printer is connected to a shared network connection
Interrupted network availability
Damaged power and USB cables
Irrelevant print settings
Paper and ink out of stock
Outdated printer driver

Troubleshooting hp printer printing slow issue:

Solutions for Mac users:

Solution 1: Check the quality of the print settings

The shortened fact is the high quality print takes a lot of time to print, as it will take more ink and time as well as. Hence use the high-quality settings only on the needed task. Other time you can use economy mode which takes less ink and saves you more time. To adjust the ink settings, follow the below steps

Initially click the spotlight shaped icon and enter preview
Now tap on the file and open option to get the document/photo open
Next click on the file and click the print option
This will open up the print job settings
Next select your printer and tap on the Show details option
Then open the Print Quality menu
Next tap on the Media & Quality option
Then from the drop-down choose Media & Quality or the Paper Type or Quality option
Now choose Normal or Draft option from the quality or print quality menu
Make the required changes and apply the changes

Solution 2: Reset your printer

Sometimes a simple reset can help you get over those technical glitches if you have any.

Initially you have to plug out the power cord while your printer is still turned on
In case of rechargeable battery printer, remove those printer
Then wait for few minutes before plugging the power cord back into the printer and the wall outlet
Finally turn on your printer.
This will reset your printer to its default print settings

Solution 3: Try turning off the quiet mode

Unfortunately, by reducing the printer sound you are reducing its speed too. So check that also while you need some speed.

Initially you have to open the printer homepage
Click on the spotlight icon
And search forPrinters & Scanners
Now choose your printer name and select Options & Supplies
From the following screen select Show Printer Web Page
In case of HP Smart app, you can select our printer
And then choose EWS or the printer home page
In the EWS page, you may asked to enter the admin password or the PIN that has been sent to your printer
Then from the Setting tab, you can select the Preferences option
Then choose Quiet mode and choose off, finally click Apply to set the changes

Solutions for Windows users:

Solution 1: Try resetting your printer

Initially you have to plug out the power cord while your printer is still turned on
In case of rechargeable battery printer, remove those printer
Then wait for few minutes before plugging the power cord back into the printer and the wall outlet
Finally turn on your printer.
This will reset your printer to its default print settings

Solution 2: Use HP Smart app instead of HP Print Driver

Initially disconnect any cables connected with your printer
Then from your windows search for Add or remove programs option
Now in the following search and choose your printer name
On finding your printer name, click on the printer and choose Uninstall
In case if you don’t find your printer name, search and find Printers & scanners
Then in the following screen select your printer and choose Remove device option
You have to click yes in the User control message
Then simply follow the displayed guidelines to successfully remove the printer software
Now navigate to the HP official site and download the HP Smart app for your device
Giving the print job through HP Smart app can noticeably improve the printing speed

Solution 3: Try to check and reinstall those ink cartridges

If you don’t have installed the ink cartridges as per the guidelines or if it is not fitted properly in the slot then it can also cause printing issue.

Initially press the power button to turn on your printer
Then open the cartridge door of your printer
Next, wait for the carriage to move and come to a rest state
Now press cartridge head for it to release from the slot
While taking them out, don’t touch the copper contacts
This can cause a permanent damage to them affecting the printing process
Besides they can also cause clogs, electrical connection failure, and ink flow issue
Check the cartridges, on seeing any pink tape is still intact, remove them
After checking the inside, reinsert the ink cartridges and close the cartridge access door

Along with these above steps follow the steps to turn off the quiet mode in your windows system.

slow printing my printer prints slow

Why My HP Printer Assistant Not Working?

4:14 am 8 October 2022

HP printer assistant is a piece of software that helps in managing HP printer driver installation with the windows system. Further the HP assistant gives assistance for users with scanning, checking ink levels, order supplies and more. Some users may sometimes experience HP Printer Assistant Not Working issues. This may occur due to any of the underlying technical glitches.

For assisting those users, in this article we will cover the end-to-end steps in providing a deeper insight on the reasons and solutions for HP Printer Assistant Not Working issue.

Troubleshooting HP Printer Assistant Not Working issue

Initially you have to make sure that the HP printer assistant is installed in your system. Find and double-click on the printer icon on your desktop. If you don’t have the shortcut, from windows search your printer model and choose your printer model. In the following screens you may find the printer assistant. If you don’t find the printer assistant, then you can download the latest version from the HP official site.

Uninstall the existing HP printer driver

Before starting with uninstallation, make sure the USB cable is disconnected from your printer and the system. Then open the control panel and select Programs and features option. Then from the following choose HP printer software. Then right-click to uninstall the program. Once done uninstalling restart the computer to proceed with the next step.

Reinstall the latest HP printer driver

Initially make sure no cable is connected with your printer. You can connect the cable when needed. Then from your system navigate to the HP printer home page. And choose software and driver downloads. In the “Let's identify your product to get started” page, enter the printer model number and click submit. Finally under the driver tab tap on the Download option.

Reconnect the printer

Tap on the printer icon to open the printer setup screen. Then click on the “connect a new printer” option. Simply follow the onscreen instruction to complete the reconnection process. Once finished try opening the HP Printer Assistant if it gets opened the problem solved if not you can try further steps.

Restart the devices connected with your printer and the printer

Restarting any electrical device can sometime help you with the problem. We advise you the same with this issue. Try to restart your router, system and printer.

Disable the antivirus

Sometimes the antivirus may assume the HP printer and its software as a threat to the system. The antivirus will in turn block all its communication with the windows. Hence, the user may try to uninstall the anti-virus or make proper adjustments to continue with the HP printer assistant.

We hope this article would help you assist in solving your existing issue and help you continue with your printing job. For more information on queries and doubts on HP Printer Assistant, please contact the HP customer support executives for professional assistance and smart solutions tailor-made for every user situation.

Frequently Asked Questions

what if my hp printer is not found or the connection fails during usb setup

how to use the hp printer functions with the windows built-in driver

how can I change the printer settings if using a built-in driver

what if the hp printer cannot connect to the network

what if my hp printer is not found or the wired network connection fails

How to Scan with an HP Printer on Windows & Mac?

4:09 am 8 October 2022

Do you want to scan any document or photo from your windows or Mac computer? Then this article is for you. We have consolidated every possible method to scan any document or photo from HP printer. Read along to know more.

Steps to scan with HP printer on windows and mac

For scanning from windows, there are three methods available. They are:

HP smart app

Initially place the document inside the scanner glass or in the ADF if you have more document to scan
Then open the HP Smart app from your computer
Click on the scan tile
Choose your printer name
In the following screen, do the needful settings
Then click the scan button at the bottom of the screen
Check the preview screen, do the needful edits and click done
Once scanned, you can choose to print, share or fax

Windows Fax and Scan software

First place the document in the printer
Then from your system, search and choose Windows Fax and Scan
In the following screen, tap on in the New scan from top-left corner
Choose your printer name and click Ok
Do the needful changes in the following settings screen
Finally click the scan button

Windows Devices and Printers software

Place the document in the scanner glass or the ADF
Then from your system, search and choose Windows Devices and Printers
In the following screen, choose your printer name
Right-click on your printer name and select start scan option
Do the needful changes in the following settings screen
Click preview
Then click scan
One scanned you can choose to print, fax or share the scanned document

HP Smart to scan your document from the HP printer in MacOS

Initially install the HP smart app in your Mac system
Make sure to setup your printer in the application
From your printer, load the required paper and document inside the scanner glass
You can use the guide rails to place the paper properly inside the printer
In case of having multiple documents, use ADF (Automatic Document Feeder)
Once you load the paper, open HP smart app
If there is multiple printer connected to the application, choose your printer name
Then click the scan tile from the bottom of the screen
In the following screen, adjust the settings as per your desire
Now click scan

You can preview the scan to add more pages or reorder the existing pages. Further, you can edit the file name and scan. In the following page do the needed editing and click Done. Again check the altered settings in the preview screen. Once scanning got finished from the Mac system to the HP printer, you can print, save, or share the scanned documents.

How to Scan with an HP Printer on Chromebooks

Frequently Asked Questions

Is There Any Other App and Tool Available for Scanning

How to Scan from the HP Printer Control Panel

How to Save a Scan as an Editable Text File

Unable to Connect My Wireless Printer or Scan Over a Network

How to Improve the Quality of Faxes on HP Printers?

6:53 am 7 October 2022

Having issues with quality of fax? There are simple steps and adjustments you can make to the settings of fax in the sending and the receiving fax machines to receive a perfect quality fax.

Simple steps to improve fax quality on HP printer

Start with cleaning the physical parts

Initially it’s better to look and eliminate any physical hindrances seen with the printer parts. For that turn off your printer and remove all the connected cords. Open the scanner lid and use lint-free, soft cloth to clean the surface. You can use a distilled water spray to wipe off any dust/debris sediment on the scanner surface.

Then go with software elements

Make sure you are using the updated and latest version of the printer driver software. Navigate to the HP official home page and tap on the HP Software and Driver Downloads where you can check and download the recent firmware updates if available.

Now adjust few technical specifications

Try reducing the fax transmission speed that can probably improve the fax quality on hp printer. For that, from the printer control panel, tap on the Basic Fax Settings followed by Advanced Fax Settings. Then choose speed and select slow.

Set auto retransmission for improved quality

Turning on the Error Correction Mode (ECM) assists in auto detection of unacceptable quality and requests another copy. To turn on ECM, from your printer control panel, tap on the Basic Fax Settings, then Advanced Fax Setting. From the following page, choose Error Correction Mode. Finally make sure the ECM is turned on.

Reset and service the printer

While your printer is still turned on, remover the power cables from the printer. Wait for a minute before turning on your printer. This process will reset your hp printer. If none of the above steps helps you improve fax quality on hp printer, you can contact hp customer support who can give appropriate advice on the ongoing issue.

Document format and design properties for high quality fax

Always look for the document format, properties and the design elements like font size, colors and brightness before starting the fax sending/receiving process to improve fax quality on hp printer.

The Standard quality for portrait layout should be 1728 pixels wide and 1100 pixels vertically for standard quality
For High quality the resolution must range from 1728 pixels wide and 2200 pixels vertically.
Make sure the fonts are in pure black on a pure white background
Always prefer sans-serif over Arial fonts. Also you can choose much softer and rounded fonts like Calibri or Verdana on a scale of 10
Keep in mind black or grey images render with high quality on comparing with the color images

Troubleshooting fax machine to work with HP printer

We will consolidate few of the quick steps that you can perform, if you face any faxing issue on HP printer.

Initially check your phone line
Call the fax number to check if the receiving end is working without any issues
Try removing any other devices connected to the fax line
Always use the fax cord shipped along with the printer
Before faxing check your physical fax setup.

We hope this article helps you find the faxing issue and provides you with instruction on improving the fax quality.

Frequently Asked Questions

Why does My HP Envy 7155 Printer Keeps Saying Out of Paper

My HP Officejet 4632 Printer Showing Ink Cartridge Problem

HP Envy 7800 Not Printing Clearly- How to Fix it

How Can I Fix Error Code 0xc10a0023 on HP Officejet Pro 8610 Printers

Why HP Officejet 3830 Printer Not Printing Black Ink Properly

Why Is My HP Officejet Pro 9025 Not Connecting to the New WiFi Device

My HP Printer Keeps on Saying Jamming Error- How to Solve

Attention Required Notification Blocked Printing- How to Fix it

How to Print with Wi-Fi Direct on Windows or Mac?

6:21 am 6 October 2022

Connect your Wi-Fi devices to the HP printer without traditional home, office or public Wi-Fi network with the Wi-Fi Direct features of the HP printer. Thinking how? Ease up and follow the below article for deep insight on the printing process of HP printer with Wi-Fi Direct on Windows and Mac.

Connect anywhere anytime with Wi-Fi Direct
Connect & Print anywhere anytime with Wi-Fi Direct feature of HP printer

Print with HP Wi-Fi Direct on Windows

Initially turn on your HP printer
Then from the printer control panel, press the Wi-Fi Direct icon
In the following Wi-Fi Direct details screen note down the Wi-Fi direct name and its password
Further, at the end of the page there is a settings icon
In the following Wi-Fi Direct settings screen turn on the Wi-Fi Direct
The connection method will be automatic
The connection method can be altered from automatic or manual based on the preference
Navigate to your windows system
Tap on the start button and choose settings
Open the network and internet option
In the following screen select show available networks option
Select the printers name that start with Direct in front of it
Tap on the connect button below the network name
Don’t enter the router pin
Enter the Wi-Fi Direct password and click the Next button

Navigate to the settings menu of the system and tap on the Devices. Choose printers and scanners option. Now choose add a printers & scanners option. In the following list choose the printer with Direct in front of its name. In the next screen click on the manage button. Open a document; go to file and start printing as usual. Once done you can connect to your home or the office network.

Print with HP Wi-Fi Direct on Mac

Follow the below steps to print from their Mac to a HP printer using Wi-Fi Direct

Initially turn on your HP printer and note down the Wi-Fi Direct name of your printer
Press the Wi-Fi Direct icon and open the settings menu
From the following page note down the Wi-Fi Direct name and the password
Now tap on the Wi-Fi icon and choose the Wi-Fi Direct printer name
In the following pop-up window enter the Wi-Fi Direct network password that you have noted from your printer
Then click Next
Now from your computer open the document that you want to print
Tap on the file menu and choose print
once the job gets completed, you can reconnect your printer to the original Wi-Fi network

We hope that this article has been an eye opener regarding the long existing dilemmas, doubts and queries regarding the Wi-Fi Direct setup of HP printer with Mac and windows OS.

How to Print with HP Printer WiFi Direct on iOS and iPadOS Devices

Print with HP Printer WiFi Direct on Chromebook Devices

Frequently Asked Questions

How Can I Change the WiFi Direct Password and Other Settings

Access HP Printer Settings & Management Tools with WiFi Direct Network

How Can I Find the WPS PIN for HP Printer Setup

What to Do When a Print Job or Wi-Fi Direct Connection Fails

Why My HP Printer Printing Random Characters?

2:06 pm 27 September 2022

If you think your HP printer has gone crazy or HP printer printing gibberish text or weird symbols then this article is for you. It is not a ghost event but a technical glitch that can be solved with proper assistance.

Solutions for solving HP printer printing gibberish text issue

Solution-1 Download HP print and scan doctor

Find the HP print and scan doctor application specifically designed for any HP printer. Downloading and installing them in your system can automatically help you find and solve the existing issue.

Solution-2 Look for the HP printer cartridges

Next thing is to check those cartridges. Always use genuine HP cartridges. Open the front door and take the cartridges out. Look for any tear, leaks and broken pieces. On any damage replace them with new one. If not clean the drum and cartridges before placing them back into its position.

Solution-3 Change the HP printer connection and position

Remove any surge protector or any connector for the printer
Connect the printer directly to the wall outlet
Don’t place the printer ear air conditioner, highly humid or dry place
- Check the cables for any damages and cuts
- Make sure the USB cable is connected firmly inside the printer and the wall outlet
- Also try replacing the USB cable and the wall outlet

Solution-4 Reset the HP printer

Make sure that your printer is turned on. Then press and hold the power button for few seconds. Now reconnect the power cord back to the printer.

Solution-5 Stop and remove any print job

Tap on the start button on the windows computer
Then choose control panel
Select Hardware and Sound
Choose View Devices and printers option
Then tap on the printer icon and choose See What's Printing option
In the following page you can choose the ongoing print jobs and click cancel
Choose ok to confirm the process

Solution-6 Check the printer default settings

Tap on the start button on the windows computer
Then choose control panel
Select Devices and printers option
In the following page search for your printer name
If the printer has a tick mark near it, then your printer is set as a default one
If not, right-click on the printer and choose Set as Default Printer option

Solution-7 Analyze the network configuration page

Initially navigate to the HP printer home page
Enter you printer model number along with the name in the Find my product and get support search box
Then enter Network Configuration Page in the keyword search box
Now tap on the enter button
You can analyze the Network Configuration Page for weird text

We hope this article has helped you solve your weird, crazy and gibberish text printing issue.

Frequently asked questions

Why is my hp envy 4500 printer offline

Why does my hp printer keep saying out of paper

How do I fix the alignment on my hp printer

How to connect my hp envy pro 6455 printer to wifi

What does it mean when my hp printer says attention required

Why is my hp officejet pro 6970 black ink not printing

Why HP Printer Web Services Not Working Properly?

4:33 am 14 September 2022

The printer not getting connected may not always a simple issue. The user has to check some potential solution apart from resetting printer and other simple steps. In this article we will share some of the potential reasons along with the solutions to solve your HP printer cannot connect to web services issue.

Turn on web services

Before proceeding with the troubleshooting steps, let us turn on the web service for your HP printer since a proper turning on of the web service can solve many of our issues.

Initially make sure that your printer is connected with an active internet connection on a wired or wireless network.
For wired connection, make sure the green link light is steady and the orange light is blinking.
In case of wireless network, the wireless feature is on and the blue light is steady without blinking.
Next from your printer control panel, press the HP ePrint icon.
Then choose the Wireless settings.
In the following web services menu, if you see a summary screen then the web services are on.
If you are prompted to turn on the web service then follow the onscreen instructions to turn it on.

Troubleshooting error messages received during turning on web services

Follow the below steps to solve HP printer cannot connect to web services issue.

Initially restart your printer, router, and the system connected to the printer.
Then make sure the printer is connected to an active internet connection through a wired or wireless setup.
For a wired connection the steady internet connection can be identified by the blinking orange light and steady green light.
For a wireless connection the blue light of the printer must be steady.
Next make sure the printer and router are in proximity no closer than 6 feet.
Then check and make sure that your router has operating bandwidth of 4GHz.
Then remove any device that emit electromagnetic signal which may distract the Wi-Fi signals.
Next check the proxy settings.
Also updating the printer firmware can also solve HP printer cannot connect to web services.
Keep in mind the outdated router firmware can also cause security, performance and connectivity issue.
So make sure to update the router firmware.
Then try restoring the factory defaults, for that follow the below steps.
- From the printer control panel tap on the setup icon.
- Then choose printer maintenance.
- Tap on restore button.
- Next choose restore factory defaults.
- Now click continue to finish the factory default restoration process.

We hope that this article on HP printer cannot connect to web services has helped you resolve your issues and get back your printer on a working condition. In case of further queries and doubts on HP web services not working issue then read our other effective HP printer solutions.

Fix HP Printer Error Code OW_4XX_0WSWS00001 or UA_200_OWSVD00001

Resolve HP Printer Setup Incomplete Errors or Registration Errors

How to Print Both Sides of the Paper with HP Printers?

5:59 am 30 August 2022

Looking at ways how to print both sides of the paper with an HP Printer, then this article is for you. Read below to know the steps for printing on both sides of the printer on windows and mac.

Before starting with printing on both sides let’s find out that your printer has these capabilities. For that follow the below steps.

From your system, open the document that you want to print
Tap on the file tab
Choose Print option
Then in the settings, check the options
If it has a print on both sides option then your printer has a duplex printing feature available

How to print both sides of the paper with an HP Printer

First, you have to prepare your duplex printing setup. For that, load enough paper in your printer based on the previously initialized setup. Make sure that you are having enough ink in your printer cartridges.

Steps to print both sides of the paper with an HP Printer on windows

Open the document that needs to be printed
Then tap on the Print option on the File menu
Now choose printer properties and select Preferences
In the following Properties window choose the page layout
Choose booklet or tablet layout
For HP printer with Layout menu
- Click on the Finishing tab, and choose to bind. Then in the flip option, you can select Print on Both Sides Manually or Print on Both Sides option.
For HP printer with printing shortcut menu
Now click ok
Then click Print
If it doesn’t print automatically remove and load the paper
Tap on the continue to start printing on the other side
Once completed remove the check mark on Print on Both Sides for the normal printing process

Steps to print both sides of the paper with an HP Printer on mac devices

For printing, both sides on the Mac OS, follow the same general procedure up to paper loading in windows. Then

Tap on the File Print and choose the Show Details option
- If the two-sided settings are available
  - You can choose Layout. For the Booklet model, select Long-Edge binding and for Short-Edge binding perfect for Tablet layout, select the two-Sided option. Finally, Click Print.

For the printing options menu without a name
- You can choose Paper Handing. Then from the Pages to Print menu, select the Odd Only option.
Now select the page order menu from the Reverse and Automatic option
Finally, click Print

Printing on both sides of paper called duplex printing can make most of your time-consumable job easy. We hope this article has assisted you with the duplex printing with HP printer on windows and mac. For more information and related queries with HP printing, please contact HP customer support executives for a personalized solution.

Frequently Asked Questions

how can I connect my newly bought printer to Wi-Fi

How can I fix my HP Envy 4520 not printing black ink properly

my hp officejet pro 8710 printer showing offline need help

what to do my hp printer alignment keeps failing

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print both sides of paper printing guide

How to Fix Brother Printer Paper Jam Error?

5:13 am 24 August 2022

Are you in a hurry printing out some specifics that need to be submitted on time and your Brother printer got jammed? In this article, we will list you the possible chances for the Brother Printer jam along with the solutions that may keep you safe from the Brother printer paper jam error.

Possible reasons for Printer Paper Jam Error

Check the below general instructions to see if you can solve your paper jam error with Brother Printer

Paper standards
Command repetition
Check for any alien objects
Greased paper pick-up rollers
Outdated printer driver
Hardware issues

If these don’t help you solve the Brother Printer keeps jamming issue, you can follow the below-mentioned quick solutions to get your printer back in its original track of printing.

Quick solutions to fix Brother Printer Paper Jam Error

Brother printer users often experience the Paper Jam Error issue even after the jammed paper has removed from the printer. In that case, follow the below steps to clear the paper jam issue from the printer display.

Check the below printer parts to identify and eliminate the Brother Printer Paper Jam Error.

Drum unit and toner cartridge

Turn off your printer and open the front cover. Leave the printer untouched for few minutes to hour since the surface remains hot. Now carefully take the drum unit and toner cartridge. Put them on a safe place. After that check if there is any jammed paper and close the front door.

Paper tray

Next open the paper tray and see if there is any jammed paper. If so use both hands to gently pull that out from the printer.

Back cover

Now open the back cover. Use a torch light to examine the area for any jammed paper.

Fuser unit

Gently open the fuser tabs to open the fuser unit. If you find any jammed paper, use both hands to gently pull that out from the printer.

Duplex tray

Pull out the duplex tray out of the machine and see if there is any jammed paper. If so use both hands to gently pull that out from the printer.

Toner cartridges

Use the green lock lever to take the toner cartridge out from the drum unit. Once you have taken out the toner check the inside for any jammed papers and bits. Then put back the toner inside the drum unit and drum unit back into its place.

After putting back everything in its place, close the printer front cover. Check if the Ready led is on with error led lights off. You can try printing any document to check whether the Brother Printer keeps jamming issue has resolved or not.

Frequently asked questions

Read More:

brother paper jam brother printer jam

How Can I Setup My Brother Printer for Wireless Printing?

6:07 am 17 August 2022

Looking for instructions for Brother printer wireless setup with your wifi network? Then read along for end-to-end assistance with this article.

General instruction for Brother wireless setup

Before starting with the Brother Printer wireless setup, you have to collect and made some prior arrangements for a seamless wireless connection setup. First, make a note of the network name (SSID). Then the network key (password). Find them on the side description of the access point or the router. If you can’t find it there, check the documentation that came along with the router.

Initially take your power cord and connect it with the wall socket and Brother Printer
Now turn on your printer
Then press the menu button from the printer control panel
Use the navigation button to choose the Network option and click ok
In the following page use the navigation button to choose the WLAN option and click ok
Again use the navigation button to choose the Setup Wizard option and click ok
In the upcoming WLAN Enable? The message, choose Yes

This will enable the wireless network and start the wireless setup wizard. Now you can see that your Brother printer begins to search for networks and lists the available network. Choose your network and press ok. If the process is complete you can get a connected message. If not the machine will print a wireless connection report. Check the error code and troubleshoot the issue.

Quick steps for Brother device wireless setup with WPS method

For WPS (Wi-Fi Protected Setup), you have to make sure that your Wi-Fi access point/router contains a WPS symbol indicating that it supports the WPS method. Then know the Wi-Fi access point/router Wi-Fi signal range and place your printer within the range.

Initially press the WPS button on the Wi-Fi access point/router
Then press and hold the Wi-Fi button on the printer for about 5 seconds
You can see the blinking Wi-Fi indicator with blue light turning into steady blue light

This indicates the establishment of wireless access between the printer and the devices (computer/mobile) connected to the same network.

Read more:

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Brother printer printing issues

brother setup printer setup brother brother wireless printing